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Meural Frame screen black and unresponsive
My Meural II canvas has been fairly reliable until this week when the screen went black and on the website it shows "offline". I tried a different compatible power adapter thinking that might be the problem with no success. Now, the My Meural section of the website is giving me an error message. "400 Bad Request". I know the canvases are no longer being produced and they can't be bought from Netgear anymore but has all support and operations ceased? Thanks.Meural Canvas unable to upload
Hello, For now months I have been unable to upload pictures from my iPhone or my MacBook to Meural. I haven't changed phone, I still have space on my Canvas, etc. Pictures are not oversized and are in the right format. I tried just one picture at a time... Support is unresponsive (tried many time to call but no one picks up). I'm very disappointed for a premium product, would not recommend to anyone - stay away from it. Any help?Canvas Randomly Goes Offline
My Meural Canvas II keeps going off line. It seems to ne at random times. Sometimes it will stay connected for days. I’ve when I check the menu I just show “Loading…” where it should report my wifi. If I go to Canvas info it says it is offline. Restarting the wifi service on the Canvas through the menu does not help. I can reliably reconnect using wifi protected service. When it is connected my Home Assistant Meural integration tells me that the wifi signal strength is about -55dB. My router does not have separate SSIDs for 2.4 and 5. I have reserved the device a static ip address. My firmware is 2.3.2_3.0.3. I use the device to display, on a random basis, my photographs which are loaded on an SD card inserted into the device. Everything continues to display correctly and the device turns on and off at the hours set up but when offline I can't control it remotely and Home Assistant automations fail.Reset not working
My Meural Canvas II (model MC315GDW) lost power during boot. Since then it no longer starts. Current behavior: • Meural logo appears • screen then turns black • device never completes boot I have already performed: • full power drain • long power-button restart • hardware reset using the rear reset pin No change. This strongly suggests the system/boot partition is corrupted. Is there any rescue for the device?Possible to use both cloud and SD storage?
Hi, like many others, I have run out of space in my cloud storage on my Meural II. I like the cloud interface - it’s super buggy, but I like that I can just select photos from my phone and send them to the Meural instantly vs download. However, I need more space. I know that there is an SD card option. Is there a way to use both the cloud and the SD card? Or do I have to use one or the other? I currently use the scheduler option to have different playlists show at different times of day (ie. “travel” plays from 2pm - 4pm on Friday but from 10am-noon on Saturday - i do this with 5 playlists and rotate them so I see different photos all the time). I have 2 questions : is there a way to integrate the SD card and the cloud so that I can see photos from playlists on both? Or do I have to go all in on SD card to really make it work? Can i have rotating playlists from the SD card? Or do they just play in order - playlist1 (image 1 - 100 in order), then playlist2 (image 1 - 100 in order) and so on? the SD card is just way less convenient for taking a photo and adding it same day. I’d love to keep that functionality for at least some of my photos if possible many thanksUploading Membership Meural Art Work to the Cloud
I have had my Canvas II for over a year and have loved the Canvas despite many challenges figuring out how to use the app. My most recent challenge, how do I upload Meural membership art work to my 20G cloud storage? Seems I can only upload personal photos from my PC. Need help to get Meural art works onto the cloud storage. Thanks for help from anyone that has figured this out. Fred_MercMeural Canvas II Server Status Offline
Hello, My Canvas II is unable to connect back to the server. The last sync as 7.22.2025. The server status is offline, but my wifi is connected with IP Address. The software version is 2.3.2_3.0.3. My family has other canvas that is running software version 2.0.9 and no issues connecting to the server.Open sourcing or allow hdmi, USB, cast, ... ?
Hello I'm using the Canvas for a couple of weeks, and think the current implementation is still quite buggy, limited ;( There are some tweaks still requiring the Netgear cloud, and I'm afraid that will eventually stop. Would it be possible for netgeear to investigate the option to opensource the OS to allow others to develop on it, without Netgear's cloud? Allow HDMI e.g. Google chromes cast , or add casting and other standard featurs in it ? That would make the HW much more appealing , enabling Integration with other ecosystems. tx!