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iOS
46 TopicsOrbi app problems
I upgraded to the Orbi 700 series. I followed the app instructions. During the instructions I renamed the factory issued account name to a personal account name for the system. Moving on to add the satellites, the app locked up and would not proceed. I deleted the app and reloaded the app. Now the app locks up at the log in page when attempting to log in to link the Orbi devices to the app. Can anyone offer any guidance?? Thanks20Views0likes4CommentsOrbi 870 Anywhere access error
Hi, I have an error while trying to turn on the Anywhere access. It was on but since 2 days gives me an error (see attachment). " some error occurred while enabling disabling anywhere access" I have restarted the Router, removed the app (iphone restart), looked in the web interface for a setting, contacted the helpdesk but could only suggest a factory reset. I hope I don't have to do that, with 3 satellites to attach that is 45+ min of my life waisted. I read somewhere that someone fixed it (3 months ago) with the Genie app, but its out of service and I can't find it. Is there anything someone did to solve this that didn't mean factory reset please? Ps. Could it be caused by a app update since it happened just out of the blue, no changes to config or working?Solved155Views0likes9CommentsRBE 773 Anywhere access
I have just installed my RBE 773 and inadvertently enabled Anywhere access and can not disable it - i also think it may now be causing me issues that the app dashboard shows local devices as offline when they are working correctly online? Any ideas how i can disable the Anywhere access? Research i found is to disable cellular on my mobile devices (iPhone / iPad) but that is not an option .... there must be a way to permanently disable Anywhere access Help on this would be so greatly appreciated196Views0likes1CommentOrbi app- device manager
Got my orbi system this weekend. Playing with the app and a bit confused by the device manager tab A few times i have clicked on it and it gives a list split by wired, 5Ghz and 2.4Ghz with an 'on/off' button (a green slider) which is really useful, but most of the time its just a list without the split and buttons. When it gives the basic list i can click in to individual items and check the 5/2.4 status but there is no on/off button. Why is the format of this different form time to time? Thanks685Views0likes8CommentsOrbi AX4200 WiFi 6 Router (RBR750) not downloading iCloud Pics to local iCloud Photo folders.
Recently installed this System with 2 satellites. I have a 2024 Dell 3530 with Intel Core i7 and Windows 11. I have a Starlink Satellite System but I used the "Bypass" feature and made the Orbi RBR750 my primary router. I didn't notice it right away but when I was going to copy some recent trip photos taken with my iPhone 11 and saved in my local iCloud for Windows app and Photo folder, the recent trip photos had not updated locally on my Dell. I used CoPilot to find solutions and there were a number of Orbi Router configurations to modify, as well as McAfee and Window Defender anti-virus and firewall settings to review. Without listing all the configurations I modified right now, if there are any users of this Orbi RBR750 router that experienced the same issue and found solutions I would love to discuss your solution to this issue. Thanks for your help in advance.429Views0likes3CommentsOrbi RBR50 and web access
I have a RBR50 with 2 satellites. They have v2.7.5.6 firmware The phone (iPhone 16) app is version 2.49.0.14 and shows connected via Anywhere Access. My issue is the web site page. I can no longer login into it securely. It always comes up NOT SECURE ! As a result I can see my settings and info BUT cannot change anything. It starts as orbilogin.com:80 and accepts Admin and my password but once it opens it is still not secure. I don't know what has changed since it was working and am at a loss to find the fix.Solved550Views0likes6Comments