NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
rbk50
55 TopicsCertain android apps stopped working or are slower than before...
Hi there, Since a few days, I'm having trouble using a few apps on : 3 android phones (on wifi) -> Samsung Galaxy S7 Edge, Samsung Galaxy S10, Samsung Galaxy S21 2 tablets (on wifi) -> Samsung Galaxy Tab S5e, Samsung Galaxy Tab S10+ 1 Media box (cable connection) -> Nvidia Shield Pro ISP Modem/Router is set to bridge. My Mesh Wifi System Netgear Orbi RBR50v2 + 2 Satellites RBS50v2 (firmware up to date to the last version, on all three) The mesh wifi system has functioned without complaint for about 3 years. I experienced problems for the first time after a reboot of the Mesh Wifi System about 2 weeks ago. I first noticed problems using several track and trace apps for following postal shipments in the Netherlands. The apps did not load to their start screens; which normally takes about a second to load. Then I wanted to watch Formula 1 last week. This I usually do with the app F1TV Pro. Only the splash screen of the app was shown and visually it did seem to continue working; it bassically is stuck and will not finish loading. Other apps, such as a a local tv app are slower than usual. I have a few streaming services installed on the Nvidia Shield Pro such as HBOMax and Netflix. the HBOMax app does start but does not stream. Netflix is working normally. Youtube is working normally. Standard phone apps like mail, samsung browser, google chrome are working normally. I have 3 weather apps installed on my phone, 2 are working normally, 1 does not. When I switch to the mobile network of my phone provider these problems all vanish for all of my android devices, be it directly or using my phone as a mobile hotspot. I have contacted my ISP, because I first thought they could help me solve the problem; I hoped they would find something by checking my internet connection. But they found nothing out of the ordinary; everything works fine. That only leaves the Orbi Mesh Router behind the bridged ISP modem/router. I know how to set up the system but I am no expert in this. Now I don't know how to tackle this issue. Does anyone have a similar problem and had it fixed?SolvedDisable 5GHz
My printer only supports 2.4 GHz WiFi, but my Orbi system keeps steering it to 5 GHz. This causes the printer to go offline, fail to wake, and requires the Canon app to reconnect. My Orbi model does not show options to: split 2.4/5 GHz bands disable 5 GHz create a second main SSID force IoT devices to 2.4 GHz The only workaround I see is creating a Guest SSID and limiting it to 2.4 GHz. Before I do that, does my Orbi model have any hidden or advanced settings that allow: forcing a device to 2.4 GHz, disabling band steering, or creating a dedicated 2.4 GHz network for IoT devices? If not, is the 2.4 GHz Guest Network the recommended solution. Thank you.RBS50 fails to update but RBR50 is successful
Hi, So I downloaded the firmware from Netgear RBR50-V2.7.6.6 since the router does not find any new version besides the old I have which is 2.7.5.6, updated the main router and it worked perfectly, tried to update the satellite next, but it fails and I get an error message saying: "This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product." Ok so I tried to rollback the main router to previous version 2.7.5.6 thinking maybe you have to update the satellite first. Rollback worked no issues, tried to update the satellite again with newest firmware and still the same error message. So is this a bug or you simply can't update the router to the newest firmware, only the main router? Thanks for any help with this matter.SolvedSamsung Galaxy S8+ phone and RBR50
With the most recent firmware loaded on the router and satellite I have the exact same problem with my Samsung Galaxy S8+ phone and RBR50. I'm not sure precisely when it began, but it most likely followed one of the most recent phone upgrades. I'm not sure if any of the recent phone updates including ones for Bixby caused the problem. When I phoned Samsung, they advised me to reset the phone, reset the routers, and attempt all other available resets, including the Safe mode, but nothing worked. It must be something unique to because I don't experience any problems with wireless connections while using other wireless routers, such at work or when visiting friends.RBR50v2 Wifi issues
Hi All, I had a RBR20 with around 5 satellites but then I upgraded to RBR50, but it turned out to be RBR50v2 and post the upgrade my WiFi speeds dropped from 500+ mbps to around 250mbps max. The main router RBR50v2 was replaced by Netgear once just before the warranty expired but the issue is still the same on the replaced RBR50v2 router too. When connecting via the ethernet the speeds are 600+mbps but on wifi it barely crosses 250mbps up and less than 100mbps down. I am on the latest firmware and downgraded the firmware to v2.5.2.4 but the issues still persists. Anyone else have similar problems ?. Regards, Daniel .RBK50 (2018) now adding RBS50 which I believe is RBS50v2
The RBS50 I am adding is new - never used. However, I believe the firmware is quite old. Research is suggesting I need to update the firmware in two steps. The suggestion is that I get RBS50v2-v2.5.1.16 and RBSv2-2.7.5.6. I am trying to get them from Support. The current firmware on the sat is v2.0.1.4_1.0.06. Any help on locating v2 files and the upgrade process would be appreciated greatly. Thank you.Looks like today is the day for firmware updates
Looks like today is the day for firmware updates. :-) I have a situation similar to CrimpOn: The router admin interface tells me that "There are no new firmware version available". I assumed that this was due to the fact that the RBS/RBR50s are EOL and there is probably some glitch in the check system now that they don't care about fixing. I also figured that I would have to do a manual install. However, there is one twist to my situation: The router and one of the satellites are on V2.7.5.6 but the other satellite is shown as being on V9.2.7.5.4. I did not see any previous version listed on the download site with "V9.x.x.x" in the name. So, is that some weird naming or display error on my end? Has anyone else seen a V9 version of the FW? Do I just ignore it and manually install V2.7.6.6? IMWTK.RBS50Yv2
I have a RBS50Yv2 about four years old set up in extender mode with a Starlink version 1 router. Has been working great had power outages and the extender would restart and connect with saved settings. Now if the power goes off the extender resets to setup mode and has to be setup and synced to the Starlink to function. Do these have an internal battery that saves the settings or is their another issue I'm missing.