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Share your Orbi 350, 750, 850 or 960 series system UpTime
Found on the routers and RBS IP address/debug.htm web page for best details, please post both RBR and RBS uptime. Please note of any inconsistencies between the RBR and RBS. Generally the RBR and RBS uptime should be same. Home wide power brown outs should be noted if these are seen. Thank you.I have a running support case with the latest v15 firmware not reliably working
I have a running support case with the latest v15 firmware not reliably working for some Ethernet connected devices to the RBR860 router. These devices include an LG TV and MacBook Pro. They work fine on WiFi or on Ethernet on a satellite but not the RBR860. LG is unable to stream on any services like Netflix and Speedtest on MacBook is awful and won't even support a remote support session from NETGEAR. Reverting to the previous firmware and it's fine! It's an odd one but very reproducible and NETGEAR has acknowledged the issue specific to my environment. I'm not sure if others on the RBR860 have issue with Ethernet connected MacBook and LG TV.
Orbi RBR863 reboots, connection drops after recent firmware releases
The only firmware versions that work with my Orbi are V7.2.6.31_5.0.24 and previous versions. The latest firmware versions result in slow download speeds, random dropouts/disconnects, and reboots. I have tried updating one by one manually, then a pinhole reset, with the same results. However, version V7.2.6.31_5.0.24 is starting to show issues across my network, such as device disconnects and random restarts. I am wondering if anyone else is having these issues and, if so, how to fix them. The units I have are engineering samples; I have had them since before the 860s were released.2GB into RBR860 but only 1GB out.
I recently upgraded to 2gb internet service but while the router speedtest shows 2GB coming in, my computers are only getting 1GB service. I've replaced all my 1GB switches with 2GB switches and have confirmed 2.5GB transfer speeds computer to computer. I did try tech support but was told because my "security" had expired my router was backed up with noise and that's why it can't get 2GB but I could buy security. I'm pretty sure this is BS because, again, I'm receiving 2GB service on the speedtest but they refused to help me any further because I wouldn't shell out for their security offering. Any thoughts on what I may have done incorrectly? It supposedly supports 2GB.2.4 ghz connection issues
I have Xfinity internet with a NETGEAR Nighthawk CM3000 modem and a NETGEAR Orbi AX3000 router(RBK653). The internet is great we receive 6 ghz connection on wifi throughout the house; but, I recently purchased the Kohler Moxie wifi showerhead and speaker and have been unable to connect it to my home internet. Speaking with Kohler it appears the system requires a 2.4 ghz connection. I utilized the Orbi app to to change my Iot connection to solely a 2.4 ghz connection and not the 2.4 and 5 ghz but the speaker still can't connect to the home wifi. When I connect my phone to the Iot connection it still shows I have a 6 ghz connection to the system. Any suggestions?
