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Forum Discussion
Orbi Periodic Slow Wired Connection to Satellite
I have a PC (1 GB ethernet) connected by Cat5 cable to a RBS50 satellite. Periodically (every couple weeks), the download speeds drop from 70 Mbps (this is max - it's what we pay Comcast for) to 3 Mbps. Upload speeds remain unchanged at ~8 Mbps (also what we pay Comcast for).
Other devices connected by wifi are not impacted.
Unplugging and plugging back in seemed to fix the issue. I've tried different ports & cables. Any ideas on what to do next?
12 Replies
Do other wired devices see similar issue if you have a spare PC or laptop to test with?
What is the Mfr and model of this PC?
What is the Mfr and model# of the ethernet adapter card in the PC?
What FW are you using one the router and satellite?
Firmware is 2.1.3.4 for both router and satellite.
PC was self-built a couple years ago (i7-5820K); the motherboard is MSI X99A SLI PLUS ATX LGA2011-3.
This wasn't an issue with the EX7000 that the Orbi replaced, so I don't think it's a hardware issue with the PC.
I do not have another laptop to test wired connection speed (no ethernet ports on our laptops), but I will try to figure something else out.
Was a factory reset performed on both router and satellite after updateing to v2.1.3.4? Try this. A reset is needed on this version...
Ok.
Just curious, what is the Mfr and model of the ethernet card in this PC?
I have the exact same issue with an RBK22 satellite and cat6 wired connection. Firmware 2.1.4.16 on Windows 10.
I purchased and set up yesterday, plugging into port 2 on the satellite. I was getting about 400mb down, 40mb up consistently. I booted up my PC today and started getting about 3mb down, while still getting 40mb up. Rebooting the router and satellite did not help. I plugged into port 1 and everything is back to normal.
