Orbi satellite dropping connection

Apprentice

Sep 30, 2018

I believe that there are some with problems however since this thread started over a year ago, there have been updates AND improvments. So there has been progress. I believe for some with continued problems, some of you how have not proved your selves in trying what others have mentioned or even maybe contacted NG support to ask for help and information regarding your problems, may find the since last year, most of these issues are not FW releated. Theres been alot of FW updates to fix most of these issues. There are other factors that others have suggestions with have help many users get there systems working better and stable. Of course, other issues are the fact that some are HW related which not FW update is going to fix.

Theres been multitudes of users having good experiences and those helping out have been trying there best to help them as well, with success:

https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-10-kills-Internet-access-if-you-use-Ethernet-back/m-p/1603922/highlight/true#M35521
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1592753/highlight/true#M34020
Another initial setup process: https://community.netgear.com/t5/Orbi/Backhaul-breaks-the-whole-network/m-p/1615770/highlight/true#M38393

https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1548414/highlight/true#M27868
https://community.netgear.com/t5/Orbi/speed-slows-down-Orbi/m-p/1551822/highlight/true#M28289
https://community.netgear.com/t5/Orbi/Is-2-1-3-4-in-auto-update/m-p/1553979/highlight/true#M28616
https://community.netgear.com/t5/Orbi/Orbi-Satellite-RBS50-Not-Connecting-via-Ethernet/m-p/1556692/highlight/false#M28949

Just to highlight a few.

So you can't say this is always a FW issue. I beleive in most cases this is a environment or end user mis-configuration of the system which needs some additional help and information to get working better. So unless you can prove to use that you've done all and maybe asked for an RMA, then you just can't make a blanket statement to say that the NG Orbi is a total failure. it's not. Granted there have been FW issues and some HW issues. I presume those here in the forums are only trying to help others out in determinting where the REAL issues are and to help the users get them fixed, make adjustments or get the HW RMAd.

Overall the system does work. However due to many different kinds of environments and configurations, there are going to some that don't work well right out of the box. Why those are here trying to help other figure this out and why the community is here for.

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Orbi satellite dropping connection