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Forum Discussion
Hamstar
Jun 22, 2018Guide
ORBI slow upload after 2.4.1.16 firmware update
I am a new ORBI home user. I installed my ORBI system on 6/9/18 on AT&T -verse 1000. It was setup in ROUTER mode by default. My download/upload speeds were pretty good -- about 600-800
I swi...
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What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
If you just updated FW, please do a factory reset on the router and satellite(s) and set up from scratch. Others reported having this issue until the reset was done then all was good after that.
https://community.netgear.com/t5/Orbi/RBK40-Download-Speed-Slows-Down-After-5-Days/m-p/1643475/highlight/true#M41776
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1548414/highlight/true#M27868
https://community.netgear.com/t5/Orbi/speed-slows-down-Orbi/m-p/1551822/highlight/true#M28289
https://community.netgear.com/t5/Orbi/Is-2-1-3-4-in-auto-update/m-p/1553979/highlight/true#M28616
https://community.netgear.com/t5/Orbi/Orbi-Satellite-RBS50-Not-Connecting-via-Ethernet/m-p/1556692/highlight/false#M28949
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
dmhayes007 wrote:
Same boat. After most recent firmware update, the ORBI is essentially unusable. Latency is super high, download/upload speeds terrible and very sporadic. I can turn ORBI off and plug in my old Nighthawk and get normal speeds. I can even just turn on the wifi of the crappy modem my ISP gave me and speeds are normal. Use the ORBI and internet is miserable. Had been very pleased with ORBI but it's turned off right now as it is unusable due to this crappy firmware upgrade.
dmhayes007
Sep 28, 2018Tutor
I manually downloaded previous version of FW I was on (i think 2 versions back) and things are perfect again. The number of folks that seem to be complaining about this tells me it is bad FW and should be pulled. Also, I don't plan on going through the hour long 'from scratch' setup. I'll stay on this FW until Netgear releases a stable update.