NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't Update firmware of my Netgear MR1100
Hi there ..i got Unlocked Telstra Nighthawk M1 (MR1100) and currently it running under Sim card of Zain Kuwait ....my current Frimware is NTG9X50C_10.12.02.01 which is back on 2017/01/28 ...every time i hit frimware update it keep checking and keep like that forever ...i tried to do it Via Netgear Mobile app and every time i get pop up message telling me update error ... i even tried Factory Reset and the problem remains ... How can i update this **bleep**en Router and even there is no way that i can update it Manually ??
67 Replies
You will have to contact telstra to see if they can update it.
DarrenM
سلام عليكم
اخوي لقيت حل ؟
salam alikom
do u got any ansowr can help
hi all
anyone find the answer to this, i have the same problem but from UK
Hi tark,
Could you please state the PRI version, FW version, IMEI? We can check whether the device contacted our Netgear server.
Thanks
no i didn't yet .... and in future i'll not get any netgear because of this problem ...i can't understand why they don't want to give us an update
Hi Everyone,
I want to thank all of you for answering my PMs and working with me on this issue. :]
- Jason N
- before i had the same problems but i change the sim card then i change the APN after that i can update it .
I am using my local provider sim card and their APN.
what have you done? and how
- i was using my local sim card but we had 3 deferent company’s i change from zain to mobily after that i add the mobily APN suddenly its work then i updated the firmware after that i returned my zian sim card and its work now
Thanks for the solution. I am from Malaysia with local simcard and unable to update the firmware, and no manul upgrade option available with existing old firmware. I just change the APN back to default telstra.internet, reboot the router and it can now detect the firmware upgrade.
Hi got a chat with the support team of TELSTRA and they confirm than it is a netgear server who push the OTA update for TELSTRA version of firmware so please netgear team, reactive the newest firmware you have for telstra user.
Wath is the number and other information like PRI bootloader of the newest firmaware telstra version. Could you put it online.
I know there is a soon new version by up the end of april but.... there to long time i need OTA update so please for considere a little bit more your client and put online OTA.
I know you work well and thanks for this but you client need OTA access right now!!! apolygie
Hi MAGADE
The latest PRI version is 03.21, the latest firmware is NTG9X50C_10.25.01.00 on the Telstra network.
Its not a matter of reactivating,I believe OTA is still active and running,but something is causing a bug that needs to be fixed in the system somewhere and except for that bug the system should be delivering the updates. From what I have read it is just a matter of being patient right now until the latest firmware is released, it would be dreadful to release something before it is ready and cause more problems.Also consider the fact that both Netgear and Telstra need to co-ordinate the delivery, does make it impossible for Netgear to make a unilateral decison about releasing anything early.
I never ask to get right now the future version before it is tested an stable but only ask to get the newest actuel version NTG9X50C_10.25.01.00
Thanks for the information and PRI
im in malaysia and still can't update and router homepage no manual update firmware..My router use firmware version NT9GX50C_10.12.02.1
hi i am from malaysia also cant update new firmware ....
