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Forum Discussion
GSM7328Sv2 - Factory reset
Wondering if someone can help, we have had this switch for a while and it has been sat in storage for some time. We no longer know the IP of the switch, what subnet it was on etc. After powering it on and letting it boot up, I connect a machine to it and cannot connect to the management interface. It just doesn't want to play ball!
If I can get onto the switch and configure its IP, I will install this at one of our other sites, but at the moment I am having some real difficulty getting its IP. I have tried using the Smart Control Center Manager app and it is not detected.
Unfortunately we do not have a serial cable to connect to it, cannot run Putty etc. I have tried using the reset button at the front but I have seen online this is for rebooting the switch? Is there anyway to just reset its IP at least so I can get onto the management interface?
Any help or points in the right direction would be great! :)
1 Reply
Hi nyleaim,
Welcome to the community!
GSM7328Sv2 is Full Managed Switch, it's support management by GUI or CLI, but not support management by SCC(Smart Control Center).
GSM7328Sv2 switch support two console port, one is RS-232 cable, another is mini-usb cable. So could you please check whether you have one of them? By default console port use RS-232 cable, and you can change to mini-usb cable by changing the button to 'USB' on the back of the Switch.
If you don't have these two serial cable. I suggest you connect one PC to the Switch and capture LLDP packet, DUT will send LLDP packet automatically, and you can get the IP address of the Switch.
Below is the screenshot for LLDP packet.
Hope it helps!
Regards,
EricZ
NETGEAR employee
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