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RaymondCG's avatar
RaymondCG
Follower
Jul 02, 2023

MS108EUP Switch Limited Support

I recently got a managed MS108EUP switch. When I add it to my insight account it says "Limited Support" and I have to go through the web interface to change any settings. I've updated the firmware to 1.0.1.9, performed a factory reset, removed, and re added to my insight account. Through it all I'm not able to control any settings through the insight app.

 

The instructions say to change it from local managed to insight managed, and I cannot find the setting to do so in the web portal. Is there some magic button I'm over looking? I want to manage this switch through the insight app.

 

Thanks for the help.

2 Replies

  • The MS108EUP isn't (currently, from what I'm aware of) Insight manageable. 

     

    It can be discovered by the Insight App, and because there is not Insight on this device, the app does mark it as limited support (read: discovery only).

     

    Another clarification: The designation is Multi-Gigabit (2.5G) Ethernet Plus Switch - features configuration controls such as simplified VLANs, QoS set-up and IGMP Snooping. This does not make it a Managed Switch class device.

     


    RaymondCG wrote:

    I want to manage this switch through the insight app.


    At no point the specs, the marketing blush, or the data sheet does talk of Insight Management.

     

    Last but not least, this isn't a Nighthawk Wi-Fi 5 (AC) router. The correct community section for this product line is Plus And Smart Switches Forum to discuss Smart Switches (T) and Plus Switches (E), including Local and Remote Management. Challenging a Netgear moderator to move this thread accordingly DaneA  JohnC_V Marc-V  JeraldM please.

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