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Ditrovic's avatar
Ditrovic
Aspirant
May 14, 2018
Solved

Netgear ProSafe Plus 24 port problem cable length - no signal

Hi,

I already have a ProSafe 16 port switch that works without any problems.

I recently bought a ProSafe 24 port switch (JGS524E v2) to use instead of an old D-link 10/100 Mb switch.

Since our school buildings are far from each other, the cable is about 100 meters long.
The D-link never failed us, but when I attach the ProSafe 24p, the leds never work. Sometimes it blinks once a minute. There is no signal on the switch. When I connect both switches with a shorter cable, it works fine.
Is there a max. length? The cable is Cat6 and is splitted in 3 parts with 2 wall-mounted connectors. I tried to change the cables (cat5e), but that didn't do the trick unfortunately.

Anyone got an idea?

 

Thank you very much.

  • Hi Ditrovic,

     

    Welcome to our community! :)

     

    The maximum allowed length of a Cat 6 cable is 100 meters or 328 feet. May I know if you tried to connect other switch on the same cable where the NETGEAR switch is connected?

     

    Regards,

7 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Moderator

    Hi Ditrovic,

     

    Welcome to our community! :)

     

    The maximum allowed length of a Cat 6 cable is 100 meters or 328 feet. May I know if you tried to connect other switch on the same cable where the NETGEAR switch is connected?

     

    Regards,

    • Ditrovic's avatar
      Ditrovic
      Aspirant

      Hello JohnCarloV,

       

      Thank you for replying.

       

      The configuration works fine with an older D-link switch. I just switched the switches, but my Netgear won't recognise the cable. I didn't test it with a third device, I can try that next week.

       

      Regards,

       

      Ditrovic.

       

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