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Forum Discussion

EnriqueT's avatar
EnriqueT
Aspirant
Aug 24, 2016

Port 9 and 10 disable on GS110TP (firmware version 5.4.2.19)

Dear Netgear staff,

 

I have noticed that when I disable port 9 on my switch GS110TP then the port 10 comes down. However, when I disable port10 then the port9 remains UP which should be the normal behavior.

 

I have tried with several firmware versions

firmware version 5.4.2.19

firmware version 5.4.2.22

firmware version 5.4.2.13

 

If you have some information regarding this bug please let me know

 

Enrique

 

4 Replies

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired

    Hello EnriqueT,

     

    Welcome to the community! 

     

    Sorry to hear about this issue. I have looked at our list of reported bugs but did not see anything related to the one you are having. Also, I have checked the release notes for each firmware mentioned and I found nothing regarding this. I suggest opening a Support Ticket  for this issue to be filed. For the meantime, I'll try to get the attention of the engineers and see if  they have seen the issue. 

     

    Thanks, 

    • EnriqueT's avatar
      EnriqueT
      Aspirant

      Hello JohnRo,

       

      We have many switches with the same issue. Do you have a specific e-mail address in order to send more details.

       

      Thanks in advance

      Enrique

      • JohnRo's avatar
        JohnRo
        NETGEAR Employee Retired

        Hi EnriqueT,

         

        I would just like to follow up if you still need assistance with this issue? 

         

        Thanks,

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