NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Prosafe 8 port switch model GS108v3 firmware issue
I need the orginal factory firmware that came with the GS108v3 8 port switch. The Pro Safe configuration software identifies it as model GS108E* but the model number on the switch itself is GS108v3. Are they one in the same? The switch is working however when I attempted to upgrade the firmware to version number GS108E v1.0.0.6 it failed and now I can't access the admin page through the browser at the same static ip it had prior and the ProSafe software still detects it but all it keeps asking for is to upgrade the firmware. Clearly attempting to install that version of firmware corrupted it. Luckily as I mentioned my devices connected to it are still online but all other management features are inaccessible. I was thinking if I could get the original factory firmware for that model I could revert back but ofcourse when you search the downloads page for that exact model there are no firmware downloads at all for it. I clearly should have doublechecked that the software identified it as a different model than what was the one the device itself but hindsight and all that......
It is not a huge issue becuase it is still online and providing a connection but if anyone has any suggestions on how to undo my error or a quick fix to get the orginal or correct firmware installed/restored it would be greatly appreciated.
Thanks
I was suprised as well and it did have a web management interface which according the specs it shouldnt have. I went and ordered a new GS108e managed switch today to replace it for peace of mind so I am gtg.
Thanks for your help
6 Replies
Hello namrevil71,
Welcome to the community!
It is quite hard to know what firmware version the switch came with since they are manufactured on different dates. You'll have to match the manufacture date on the date the firmware was released. If you can PM me the serial number of your switch I can look up the correct model number. The ProSafe Plus Configuration Utility may not display the version of the switch, just the model number. I don't see version v1.0.0.6 on the download site, where did you download that version?
Thanks,
Thanks for the reply. How do I private message you through the forum or do you want me to email you separately? I got the 1.0.0.6 firmware from the Netgear website for model GSS108e as that was what the ProSafe software identified it as. I am surpised that even tried to install it as it is clearly not the model I have. The version of firmware that was on the device prior to that was1.0.0.0 which I assume was the orginal factory installed version.
Hi namrevil71,
You can click on my avatar and it will take you to my profile, then you'll have the option to send me a private message. I see, GS108v3 and GS108e are two different units. That may be the reason why it was corrupted, does the ProSafe Utility show up firmware 1.0.0.6?
Thnaks,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
