NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

CloudLostItAll's avatar
Aug 30, 2015

Prosafe FVS114 Dynamic DNS provider page displayed as blank

Before updating the firmware from v1.1_11 I thought that I had the DDNS page available.

After updating the firmware to v1.1_15 the page does not show up. It comes up blank.

 

Is this a problem with the firmware update?

does the original v1.1_11 have the same problem? (not showing the page)

can I return to the previous firmware version?

 

Thanks in advance for any constructive info on this subject.

15 Replies

  • So this leads me to a followup question:

     

    What piece of equipment that Netgear manufactures/produces that has an interface to www.no-ip.com web site?

     

    I read the following concerning the  FVS336Gv2 :

    That FVS336Gv2 has no Dynamic DNS support which calls from the DDNS page  ==>  http://www.no-IP.com.

    It does support the following though:  

     

    Dynamic DNS,

    DNS TZO,

    DNS Oray, &

    3322 DDNS

     

     As I have written in the previous post that the FVS114 does not support/point to http://no-ip.com, so the question is, is there a  piece of equipment that Netgear manufactures/produces that has an interface to http://www.no-ip.com web site?

     

    There was a previous post on this thread which points to a Netgear page that indicates that the FVS318Gv2 is the replacement for the ProSafe VPN Firewall FVS114.  

    Does the FVS318Gv2 or FVS318n equipment DDNS page have a pointer to http://www.no-ip.com?

     

    • SamirD's avatar
      SamirD
      Prodigy

      Looking at the dynamic dns section on my FVS318N, I can say no, this unit does not support no-ip (at least on the firmware I'm on).

       

      I just read about a TP-Link r600vpn that seems like it might.  Check it out and see.  I know where to get these under $50 brand new, so if can do what you want, PM me and I'll send you the link.

  • The following is the page from the ProSafe VPN Firewall FVS114

     

    Dynamic DNS

    ---------------------------------------------------------------------------
    Use a dynamic DNS service
    -  None
    -  DynDNS.org       Click here for information 
    -  TZO.com            Click here for free trial  
    -  ngDDNS             Click here to register  
    ----------------------------------------------------------------------------
                                  Apply           Cancel            Show Status

     

     

    When you click on any of the three options you are pointed to the following address

    ----------------------------------------------------------------------------------------------------------------

    -  DynDNS.org       Points to  ===>>  http://www.dyndns.org/     (Which is resolved to)  ===>> http://dyn.com/dns/

    -  TZO.com            Points to  ===>>  http://dyn.com/
    -  ngDDNS             Points to  ===>>  http://ngddns.iego.net/   <<===  this page no longer is resolved to a web site.


    The first two option point to basically the same place

    ===>> why is there not a pointer to www.no-ip.com <<===

     

    CloudLostItAll

     

  • Glad you fixed it! I have a lot of legacy (aka old, obsolete, etc) computer and nwtworking equipment so ive run into this type of thing before. Now that i am thinking about it, i think i know why the 100Mbit uplink ports on an old 10Mbit switch didnt test at 100Mbit the last time i tested them--because the switch was built before the nway auto-speed negotiation standard! I'll have to try the test again. I didnt think those switches had gone bad--they were $900 new back in the day.
  • Hello All,

     

    Ok I took the suggestion that it might be the browser that is causing this problem.  For v.38 & 41.0 FireFox does not display the DynDNS page.  

    So I downloaded Google's Chrome Version 45.0.2454.99 m & the DynDNS page is displayed.

    Problem solved........

     

    Thanks to all for your help & suggestions.

    P.S. The FVS114 is running the v1.1_15

     

    Cloud LostItall 

  • I have loaded the following Firmware Ver. onto the FVS114 router:

    1.1_01

    1.1_06

    1.1_10

    1.1_15

    After each loading of the different firmware versions I reset the router to factory setting  & nothing shows up on the Dynamic DNS page.

    It comes up blank (color gray) with no text showing. 

     

    P.S. so something has changed in the router & I am not sure what it is at this point, since I had the page before uploading the 1.1_15 ver. of the firmware.

     

    CloudLostitall

    • SamirD's avatar
      SamirD
      Prodigy

      If you have tried reverting the firmware, then I have to believe it is in the browser that you're using.  Try a completely different computer with a completely different browser.  Also, one that may be older may be best since the firmware is also dated.  (I will usually use a linux live cd for this type of testing--easiest way since you can use the same physical machine.)

       

       

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi CloudLostItAll

     

    A few questions below:

     

    a. After updating the firmware to v1.1_15, did you perform a factory reset?  If not, it is recommended to perform a factory reset after updating the firmware then reconfigure it from scratch.

    b. Have at least tried using other browsers to access the web-GUI of the FVS114 and check if the Dynamic DNS page is still blank?

     

    I look forward to your response.  Welcome to the community! :smileyhappy:

     

     

    Regards,

     

    DaneA

    Netgear Community Team

    • 1. After updating the firmware to v1.1_15, did you perform a factory reset?  

      I did not, but will.

       

      2. If not, it is recommended to perform a factory reset after updating the firmware then reconfigure it from scratch.

      I will & return to write what happens.  

      P.S. I am going to hate to do this. Is there a way to copy the current configuration to a file?

       

      3. Have at least tried using other browsers to access the web-GUI of the FVS114 and check if the Dynamic DNS page is still blank?

      I have tried both FF & Chrome with no results (blank page)

       

      Cloud Lostitall

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        Hi CloudLostItAll,

         


        CloudLostItAll wrote:

        2. If not, it is recommended to perform a factory reset after updating the firmware then reconfigure it from scratch.

        I will & return to write what happens.  

        P.S. I am going to hate to do this. Is there a way to copy the current configuration to a file?


        Performing a factory reset right after updating the device to its latest firmware version gives you a clean setup using the latest firmware version.  Furthermore, some enhancements as well as bug fixes of the latest firmware version cannot be obtained without a factory reset.  

         

        Kindly observe if same problem occurs after doing a factory reset.  

         

         

        Regards,

         

        DaneA

        Netgear Community Team

    • SamirD's avatar
      SamirD
      Prodigy

      Ditto on these suggestions.   Very curious what you come up with.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More