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RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lessen the issue is by turning off 2.4 Ghz WMM services. Unfortunately my 2.4 Ghz devices pay the price for that with slower throughput. I can't even view some security camera streams any longer because the bandwidth is so poor.
I first purchased this router about a month ago and have already had the unit replaced by NG once but unfortunately the replacement does the same thing. I am within the time period to return the router. I'm hesitant to purchase the RAX200 because of the same issue. I may have to try another brand after 10 years of using NG. It doesn't look like Netgear has a solution for this either- I've spent plenty of time troubleshooting with the Level 2 support folks (they spent a lot of insinuating that the power outlet was the culprit, even after trying the router on several outlets and APC backups)).
- Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
Laptop Cooling Pad，ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
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I too have been encountering this problem on my router. Serial number starts with 6JY. Could someone provide me with the beta firmware for testing please. Thank you
So about 80 days and no reboots whatsoever.
My question is,,, What is the beta firmware "fixing" on this obviously trash piece of hardware?
Seems to me that it's dumbing something down to mitigate the issue.
Hello all, I wanted to come back to report on the BETA firmware. I did not want to come back too early and even though I feel a half a month is still too short to report anything, I felt like people are running impatient and the mods need to know the end result.
I have not had any issues requiring a reboot since I updated and factory reset about 16 or so days ago.
The problem for me was different than most reported here and my issue was not the router "rebooting" but instead it seemed like whenever I requested two devices on my network to download a large file at the same time it would "seize" All the lights on top would act as if nothing is wrong but all network functionality was dead, could not even log into the router. Turning the router off and on again would fix this.
Ever since installing the firmware I have not had this issue anymore.
I however have noticed that sometimes the network runs slower than I expect it should, but I have not noticed enough to complain about, just to mention.. perhaps I am just being overly sensitive to it all now.
Could I get a link for the beta firmware? Having rebooting issues every couple of days. FURRYe38
Serial Number: 6K0
Whats the brand and model# modem/ONT the RAX is connected too?
Use the 1Gb WAN port or 2.5Gb multi-gig port for it's internet connection?Sent.
GeneralKenobi wrote:
Could I get a link for the beta firmware? Having rebooting issues every couple of days. FURRYe38
Serial Number: 6K0
Can i please have the beta please
Serial Number 6JY, Modem Brand Sagemcom, Model# F@ST3896 UM, ISP Mediacom
Can I get the beta FW? Serial # starts with 6JY. Modem is CM2000.
- Can I get the beta FW? Serial # starts with 6JY.
I'm back to comment more after switching from Xfinity 200Mbps to Sonic 10Gbps.
Serial: 6JY
Hardware Version: RAX120v2
Firmware Version: V1.2.8.40Xfinity 200Mbps + ARRIS SB6190 (using the Internet WAN ethernet port)
I ran NordVPN for about 1hour on my main PC pulling 2-3 Mbps. The router would reboot 5-10 times over 60 minutes, sometimes back to back reboots.
Sonic 10Gbps + Adtran SDX662v (using the Multi Gig 5G ethernet port)
I ran speedtests on speedtest.net and fast.com and noticed that fast.com causes the router to reboot about halfway through the upload test. Happens almost every time I run a test. I ran NordVPN for 30min or so pulling 2Mbps without issue. But up/down 400Mbps seems to guarantee a reboot.
Here is a link to a beta firmware that has fixes for the reboot issue. Please let me know if you have any other issues with this firmware https://ntgr.my.salesforce.com/sfc/p/#300000000xsV/a/8b000000lpfE/ewZuT7whqirNo5U_QG.WfrQU.h0pa5dqpbB3qz_Qi3o
Can i please have the beta please
Serial Number 6JY
thank you
- Any news on when this will be available in the retailer firmware download? I have had these issues for almost a year
Serial: 6JY
Hardware Version: RAX120v2 - Can i please have the beta please RAX120V2 Serial Number 6JY
