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Serial number is already registered in our system.
I just purchased a new factory sealed, in-the-box R6300v2 router and when I attempt to register it, the message states "This Serial number has already been registered in our system by a support representative." The purchase was via (cerified by) Amazon Prime. How is it that this serial number is already registered?
so, looking at my products on my netgear account, I see the router listed with the s/n I have been trying to enter. Not sure who/why/when/how the product was registered but it sure didn't seem like it was registered while I did the initial installation, but perhaps it was. nonetheless, it is assigned to me and all support options are avaiable. this discussion can be closed.
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Not too helpful. The s/n I entered is what came up automatically after connecting and I verified it. I would like to connect with someone at Netgear to get an answer as to why a factory-sealed product is having this issue.
- Hi,
I have recently purchased a D7000 through Amazon warehouse. I get the same message "Serial number is already registered in our system" when I try to register it to my account.
Is there a solution about it?
Thanks in advance.A word of warning to all:
"New (other)", "Refurbished", "Re-certified", etc, etc, products on e-bay, Amazon marketplace, Wal-Mart marketplace, Newegg marketplace, Craigslist etc, are USED products. They will usually not have any registration capability or warranty, despite what the sellers claims.
Caveat Emptor!
Thanks for the answer.
I am in Greece. In which number do I have to call?
- Dear all, I bought an R8000 second hand and I also get the message that the serial number is already registered. I want to enable remote managemeten but that is only possible when I register. What can I do? Kr. John
Hi! I'm experiencing the same problem as well. Unable to register my product and it said its already been registered by a support representative. My model is a R70000 AC1900 Smart WIFI Router, thankyou.
- Does Hong Kong has local support hotline?
I just purchased a ReadyNAS device previously owned and would like to register it under my profile, but when I try to do it the system reports it has already been registered.
How can I transfer the registration to my name?
Thanks,
Just bought a used N300 router on Amazon that's been registered by someone else..
