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New - R8000 Firmware Version 1.0.4.84 Released
Security Fixes: 3/30/22
Fixes security vulnerabilities. (Don't know if this resolves the DNS issues seen on v.76 version.)
For more information about security vulnerabilities, visit https://www.netgear.com/about/security/
Enable IPv6 Auto if you continue to see DNS Probe or Proxy messages in browsers.
NOTE: For users experiencing the Invalid MAC Address when selecting and adding an IP address reservation. Please contact NG support or a NG forum moderator to help you get the beta FW that fixes this problem seen in this version of FW.
Download Link:
https://www.netgear.com/support/product/r8000.aspx#download
Firmware Update Instructions:
To update your router’s firmware, follow the instructions in your router’s user manual. To view your router’s user manual, visit:https://www.netgear.com/support/product/R8000.aspx#docs
Manually update FW on the router if this isn't seen on the routers web page:
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
NOTE: Use a wired PC and web browser to update router FW. If continued problems are seen after a FW update, it's recommended to try a factory reset and setup from scratch with out loading any saved configurations from backup files.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
NOTE: Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200
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This article applies to:
Let us know how it works for you...
58 Replies
X6 R8000 V1.0.4.84_10.1.84 MASSIVE SPEED DROP
Since update ... massive speed drop?
Checking post-- this is a common issue-- time for a new vendor....
You didn't give us much to go off other than router and firmware.
What gateway is it connected to?
What drop in speed? (actual values)
Was it wifi? Wired? And if wifi, are you testing 2.4ghz or 5ghz? (hint, 2.4ghz is a much slower network)
If it was after a firmware upgrade, did you try a factory reset/reinstall?
Be sure your not using Armor, Circle or QoS when testing speeds...
OK i download it and will tryit. If the DNS issue is fixed i go back here 😛
On my side DNS issue persists, reverting back to .68 version.
Can confirm that DNS issue remain as major unresolved issue also in this FW release.
Manual Update -> Factory reset -> Setup from scratch -> Test on W10 machine -> issue occurs immediatelly also on intel.com site
I¨ve tested multiple R8000 units and issue persist.
Pure wasting of my time ...
So, after like 8 months and even releasing new firmware, the part with the remote management page where you can activate/deactivate remote control and use your own port is still not fixed as well as the DNS problem described here?
It is marked solved... How can you see this as solved? Nothing has been fixed but thankfully we have a workaround at least. But this is a core feature not to have to change adapter settings on EACH device... Come one, please fix this immediately.
How can NETGEAR release new firmware but not address these key features of a product?
And yes, I did a factory reset and had to manually reenter lots of entries. The problems still exist.
uksu wrote:
So, after like 8 months and even releasing new firmware, the part with the remote management page where you can activate/deactivate remote control and use your own port is still not fixed as well as the DNS problem described here?
The remote management for web based remote access has gone away. Not coming back.
For some remote access and some remote configurations:
It is marked solved... How can you see this as solved? Nothing has been fixed but thankfully we have a workaround at least. But this is a core feature not to have to change adapter settings on EACH device... Come one, please fix this immediately.
You'll need to downgrade FW to v.68 or v.62 until NG fixes the DNS issues.
firmware: V1.0.4.84_10.1.84
Model: NighthawkNighthawk X6 R8000
Device reset to factory settings.
getting this page cannot be displayed on initial page load on multiple devices but then the page loads
also huge speed drops from 250mb/s to around 50mb/s
not expecting a fix but just highlighting so netgear can see the issue and try to patch the firmware
Try enabling IPv6.
Try a factory reset and setup from scratch. Be sure to not enable Traffic Meter as well.
Trevsweb wrote:
firmware: V1.0.4.84_10.1.84
Model: NighthawkNighthawk X6 R8000
Device reset to factory settings.
getting this page cannot be displayed on initial page load on multiple devices but then the page loads
also huge speed drops from 250mb/s to around 50mb/s
not expecting a fix but just highlighting so netgear can see the issue and try to patch the firmware
sorry mentioned in my previous post the router was reset to factory settings..
traffic monitor is off. still same issue
Anybody still have issues with the DNS with this new firmware? I haven't downloaded it yet.
Enabling IPv6 seems to be the work around for DNS issues.
Hmm thanks. I'm going to roll back to 1.0.4.62 which is the most stable for me. Had a day with the new update, sometimes connection will drop and continue loading webpages until I refresh a couple times. Also affecting mobile connection. Tried enabling IPv6, no luck.
- R8000 latest firmware DNS is broke, others mentioned a workaround to enable ipv6 seems to fix the DNS issue however while running a moderate load today the internet connection drops and the router has to be reset. I am forced to roll back to a more stable build until this is fixed or move to another router with less problems.
Yes DNS is broke on this version and prior versoins as well. IPv6 is a work around for it.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.What do you have all connected to the router when this connection dropped?
Any Top LED inidications when this happens?
How do you have wifi basic and advanced configured?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Is Access Controls, Armor, Circle or Traffic Meter enabled?
Did you factory reset the router and setup from scratch or did you apply FW and continue to use the router?
bitwave wrote:
R8000 latest firmware DNS is broke, others mentioned a workaround to enable ipv6 seems to fix the DNS issue however while running a moderate load today the internet connection drops and the router has to be reset. I am forced to roll back to a more stable build until this is fixed or move to another router with less problems.My configuration is – Consolidated Comm. DSL Bonded ADSL/VDSL/ETHWAN the router is a Zyxel VMG4825-10A Firmware V5.11(ABFT.1)CO. The radios are disabled so the ISP router is only providing wired trafic to the X6 R8000 via CAT6 cable. I am on a remote mountain side and have no neighboring wifi signals in the areas so the air is clean. I’ve had the ISP for several years now with no connection issues using the Zyxel however the wifi range is limited hence the R8000. Since purchasing the R8000 wifi range is excellent when working although its been challenging to get stability from this router. I am seriously considering running opensource firmware on the router to see if I can get some stability going on this router. Ive only had the router a few months bought on amazon and did the latest FW upgrade then factory reset before starting. It ran smoothly with the old FW and then after updating about a month ago its been troubles. I dont recall the old FW ver. I’ve owned many netgear’s in the past so I trusted the update, my mistake.
For the connections on the R8000 router the following wireless clients at the time the internet connection stopped – 2 wireless security camera’s, 3 Roku’s = (2 stream sticks 1 TV) 2 tablets and 2 cell phones and 3 laptops (1 of which was downloading). Wired is an HP laserjet and MAC MINI running PLEX media server local traffic only which non of the TV’s were streaming so normal idle traffic of most all the devices. I was attempting to download 4 large files at once “CentOS ISO, Rasberry PI ISO, Debian ISO and Knoppix ISO” onto my laptop. The laptop doing the downloads was configured on the first 5GHz along with a Cell phone and second idle laptop. The second 5GHz radio has 3 ROKU (1 TV and 2 Streaming sticks). The 2.4GHz radio has 2 security cameras and 1 laptop. BTW the Zyxel had all the same equipment connected for 3 years without issues even using a Netgear range extender which is now off in a box becuase I bought this great R8000.
The wireless radio configurations are
1 - 2.4GHz WPA-PSK [AES] auto channel enabled up to 600Mbs
2 - 5GHz WPA-PSK [AES] channel 44 – 1300Mbs
3 – 5GHz WPA-PSK [AES] channel 153 – 1300Mbs
Lan connection is set to auto and the connection between the Zyxel and R8000 shows 1000M/FULL.
I have no ACL, Armor, Circle or Metering enabled the rest of the router settings are default, its pretty basic stuff. I have the LED’s disabled because the lights bother me at night, other than power so I cant help there. I was a systems admin/dev support for several years at a network and wireless engineering company that wrote many of the IEEE protocals. The company engineered wired/wireless protocols for Broadcom, Atheros and several other big mfg including Netgear. They also used what they wrote in house on their infrastructure before it released for GA so I’ve seen my share of bugs and this firmware was deffently not ready for general availability. I lost a lot of confidence in Netgear’s releases with this and I’m not here to test the stuff I paid for. Hopefully the information I gave was helpful and Netgear can put it to some good use. So I’m going to leave it at that and hopefully the next release will be ready for GA and not just another flop I can find plenty of opensource out there to run on the R8000 and work my way around the quirks while Netgear fixes their issues.
Still outstanding issue about DNS tried everything above and nothing is fixing this temperamental firmware.
I'm assuming by the fact that its a known issue and has been several months that Netgear has dropped support on this device and this firmware is trash.
doing workarounds for ip6 etc did not work for me. I have a personal website that I can't access half the time (before you mention via a vpn or mobile it works flawlessly) this is 100% the routers issue. this firmware should be recalled.
almost on the verge of flashing the firmware to tomato to be done with this.
Certainly has given me less respect for Netgear products.
Did you configure IPv6 for Auto Detect?
I hadn't seen any DNS issues after enabling IPv6...
Trevsweb wrote:
Still outstanding issue about DNS tried everything above and nothing is fixing this temperamental firmware.
I'm assuming by the fact that its a known issue and has been several months that Netgear has dropped support on this device and this firmware is trash.
doing workarounds for ip6 etc did not work for me. I have a personal website that I can't access half the time (before you mention via a vpn or mobile it works flawlessly) this is 100% the routers issue. this firmware should be recalled.
almost on the verge of flashing the firmware to tomato to be done with this.
Certainly has given me less respect for Netgear products.
Be careful with Tomato I tried it and bricked my router after recovering from that and doing more research on Tomato and Openwrt they appear to have stopped development some time ago. I'm now running DD-WRT latest build 10-03-2022-r50313 with little headaches. I've been running solid for the past 3 days without a hickup. I do have 1 of the 5Ghz radio's that is problematic while the other 5Ghz and 2.4Ghz are working perfectly for me. At least its usable now.
My gear R8000, 3 Extenders and numerous older netgear products I have used in the past. This is my 3rd Nighthawk I have purchased and worked good in 2020 after numerous Firmware upgrades (security purposes) it has stopped performing as intended. DNS issues, and WI-FI dropping and needing to be rebooted constantly. Wired connections work just fine. This will be my last Netgear purchase unless they can release a firmware that fixes the issues. I have reverted back to 1.0.4.6x firmware now.
BUG: If you go into Web Services Management and check the box "Always Use HTTPS to Access Router", you will be locked out of your router via the LAN ports. You will be routed to the https://www.netgear.com/home/services/routerlogincom/ page. Then you can't log into the router's IP address, which is dumb.
The nighthawk app is useless; it gives no clues on how to log into the control panel and is simplistic for an actual management panel.
WORKAROUND: Log in via wifi to Web address: www.routerlogin.net or www.routerlogin.com and log in as usual. Then reverse the setting to restore functionality.
I find it incredible that I can't submit a bug report directly to NETGEAR; so dumb and unprofessional.
BUG REPORT for R8000 update Firmware Version V1.0.4.84_10.1.84 as of 15/11/2022
Regards
Joe.
What do you mean by "you will be locked out of your router via the LAN ports. You will be routed to the https://www.netgear.com/home/services/routerlogincom/ page" ? You don't get any internet services thru the lan ports?
JOeHowski wrote:
BUG: If you go into Web Services Management and check the box "Always Use HTTPS to Access Router", you will be locked out of your router via the LAN ports. You will be routed to the https://www.netgear.com/home/services/routerlogincom/ page. Then you can't log into the router's IP address, which is dumb.
The nighthawk app is useless; it gives no clues on how to log into the control panel and is simplistic for an actual management panel.
WORKAROUND: Log in via wifi to Web address: www.routerlogin.net or www.routerlogin.com and log in as usual. Then reverse the setting to restore functionality.
I find it incredible that I can't submit a bug report directly to NETGEAR; so dumb and unprofessional.
BUG REPORT for R8000 update Firmware Version V1.0.4.84_10.1.84 as of 15/11/2022
Regards
Joe.
