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mcloaked's avatar
mcloaked
Tutor
Jan 01, 2016
Solved

R7000 fails to update GUI Language version

I have just updated my R7000 to new firmware using the firmware update facility on the embedded web interface to version V1.0.6.28_1.1.83 and that worked fine.  After the router restarted I checked for new firmware again and it listed "There is a new GUI text file available:
Current Version 1.0.6.28_2.1.38.1
New GUI Language Version 1.0.6.28_2.1.38.2
Do you want to download and use this new GUI text file?"

 

I clicked "yes" and the download bar showed progress for the required waiting for a minute. However at the end of that minute it appears that no GUI language text was updated and on checking again the same update to a new version was displayed.  Rebooting the router makes no difference, and switching off the Arla facility also makes no difference. 

 

How can I get this update to proceed?  

Thanks in advance.

Firmware
  • JamesGL's avatar
    JamesGL
    Jan 05, 2016

    Hi All,

     

    Thank you for the feedback. Glad it works now.

17 Replies

  • Retired_Member's avatar
    Retired_Member
    Jan 01, 2016

    Download the Zip file from support extract it and then reload it.

    • mcloaked's avatar
      mcloaked
      Tutor
      Jan 02, 2016

      Thanks for the reply - can you point me to a link to get the zip file?  Also is the zip file for the same firmware as well as the gui language update or just the gui language update?

      • randomnut1's avatar
        randomnut1
        Apprentice
        Jan 02, 2016

        I'm also getting this. Tried also updating by downloading the firmware zip file and it also coninually says there is an updated language file available but fails to update.

    • mtg1974's avatar
      mtg1974
      Initiate
      Jan 02, 2016

      I assumed that you meant the firmware update zip file. I downloaded it and upgraded my router but there is still a language update.

  • Retired_Member's avatar
    Retired_Member
    Jan 03, 2016

    Seems to be a repeatable bug. Not sure it would matter at all if the 'new' GUI update worked.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Jan 04, 2016

      Hi All,

       

      Mine works fine after the update to the latest version. Please try the suggestion of Searay in updating or loading the firmware manually.

      • Retired_Member's avatar
        Retired_Member
        Jan 04, 2016

        The manual update did not fix the issue. Checking for update still shows GUI language update available. Just a nit, as there doesnt seem to be any problems other that that message.

    • Placebo's avatar
      Placebo
      Aspirant
      Jan 05, 2016

      Ditto here. 

      I upgraded using the manual method with the zip file from the Netgear website, and did a reset after upgrading. However the router still shows a GUI language update

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Jan 05, 2016

        Hi All,

         

        Can you provide screenshot of the GUI language update? 

        What web broswer did you use to access the UI?