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Forum Discussion
geekstar331
Dec 02, 2014Tutor
ReadyCloud Feedback
1)  When setting up the ReadyNAS from the Cloud Tab of the Admin page (locally)... The first time you turn the ReadyCloud switch to ON, it asks you for a username and password.  You should add some verbage there that lets the person know that this login will be made into an administrator for ReadyCloud.  This "cloud admin" user is also different than the local admin user.  This does not become clear until much later in the setup process after looking at access permissions and some trial and error.  I only noticed because the "cloud admin" gets the little key on the user symbol.
2) From the local admin page, why can't I invite someone to a share and setup permissions in that interface? Instead it requires me to go to your readycloud.netgear.com website, login there with my "cloud admin" and then I can invite someone and set their permissions.
3) The ReadyCloud PC windows app is supposed to offer syncing of files/folders. But there is no way to set a custom sync location outside of "My Documents". For example, I want to sync a share to a different drive letter or folder. Furthermore, it appears that all shares must be synced to the same folder location. The shares cannot have different sync destinations. Nor is there any way to control if the sync is one-way or bi-directional.
4) The ReadyCloud PC windows app is supposed to replace the ReadyNAS Remote app that gives you a VPN tunnel when in remote locations. I have yet to get the ReadyCloud app to connect remotely and display my shares (with external IP). It tells me my NAS is "Online (VPN Disconnected)". If I can get this to work, then #3 is irrelevant, because I have a separate syncing tool I used to use with ReadyNAS Remote that would let me tunnel in as if I was local and sync 10 ways from Sunday.
2) From the local admin page, why can't I invite someone to a share and setup permissions in that interface? Instead it requires me to go to your readycloud.netgear.com website, login there with my "cloud admin" and then I can invite someone and set their permissions.
3) The ReadyCloud PC windows app is supposed to offer syncing of files/folders. But there is no way to set a custom sync location outside of "My Documents". For example, I want to sync a share to a different drive letter or folder. Furthermore, it appears that all shares must be synced to the same folder location. The shares cannot have different sync destinations. Nor is there any way to control if the sync is one-way or bi-directional.
4) The ReadyCloud PC windows app is supposed to replace the ReadyNAS Remote app that gives you a VPN tunnel when in remote locations. I have yet to get the ReadyCloud app to connect remotely and display my shares (with external IP). It tells me my NAS is "Online (VPN Disconnected)". If I can get this to work, then #3 is irrelevant, because I have a separate syncing tool I used to use with ReadyNAS Remote that would let me tunnel in as if I was local and sync 10 ways from Sunday.
13 Replies
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- NhellieVirtuosoMaestro,
 What FW version are you running on?
 I haven't tried using a static IP on the NAS, but my suggestion is instead using static IP on the NAS try reserving an IP address on your router instead.
- Maestro11AspirantOkay, I tried this, set up port forwarding on my router to allow the mac desktop ready cloud to remotely access it outside my home network. As part of this I also went into the NAS network setup and set the IP address from DHCP to Static so that way it always had the same IP address to forward to and this appears to have a bad side effect, I did this because I turn my NAS off at night. When I set the IP address to Static, ready cloud would report the NAS as offline even though it was still working since I could use the RAIDar app to get into the admin tools as well as stream content from the NAS to iTunes and other media devices. As soon as I switch the IP address from Static to DHCP everything was fine again, but can not login on remotely and it still report the VPN is disconnected.
 Any insight on how to get around this.
- NhellieVirtuosogeekstar33 wrote: 1) 
 4) The ReadyCloud PC windows app is supposed to replace the ReadyNAS Remote app that gives you a VPN tunnel when in remote locations. I have yet to get the ReadyCloud app to connect remotely and display my shares (with external IP). It tells me my NAS is "Online (VPN Disconnected)". If I can get this to work, then #3 is irrelevant, because I have a separate syncing tool I used to use with ReadyNAS Remote that would let me tunnel in as if I was local and sync 10 ways from Sunday.
 I have solved this by opening up port 6300 and forwarding it to the IP of the NAS.
 Cloud>ReadyNAS Remote>Settings>Security (you should also have an option to change the port)
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