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Forum Discussion
Synergie
Dec 14, 2015Aspirant
ReadyCloud won't turn on.
Hi
I have a ReadyNas pro 6 (RNDP6310) upgraded to OS6 (FW 6.4.1).OS6 works completely fine except 1 thing if i try to enable ReadyCloud it promts me to the message "The ReadyDrop-service isn't supported anymore since 6.2.0, .....". The device itself tells me that Readycloud is connected and i can discover the device but In ReadyCLOUD the device shows under Discover but is offline on the main page.
I already tried a factory reset, rebooting it multiple times, checked the cables and tried to turn it off and on again :) .
Every time I try and toggle ReadyCLOUD it comes up with a ReadyDROP warning, saying service depreciated.
In my local network i can acces the shares without any problem and the nas works as it should. Because we're on the road allot for our clients i need a handy wayto acces the nas remotely. I tried using a "back door" using ftp and a FTP network driveprogram but thats not the cleanest way in my eyes. Any advice on my problem or how to use an alternative ?
Grateful for any advice.
Thanks,
Pieter-Jan
The serial number has been programmed into your unit now.
Please check if ReadyCLOUD will turn on.
7 Replies
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- SynergieAspirant
After further investigation and looking around the forum for people with the same issue i maybe found the problem. As discussed here
He got the same issue and got a mismatch in serial numbers. After looking at my device and my configuration i noticed that the OS and the device have different serialnumbers asswell.
Is this the only issue or are there more problems at play ?
Thanks,
Pieter-Jan
- mdgm-ntgrNETGEAR Employee Retired
I have sent you a PM. I can fix the serial number on the unit to match what is on the label.
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