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shaunleblanc's avatar
shaunleblanc
Aspirant
Oct 22, 2017

ReadyNas 102 w/ Firmware 6.8.1 + ReadyCloud V2.0.0 on iOS 11 - Media Backup Not Working

ReadyNas 102 w/ Firmware 6.8.1 + ReadyCloud V2.0.0 on iOS 11 - Media Backup Not Working

Since updating to the above details the media backup won't work. It will sit in a state of uploading and never make it past the first picture. Everything worked fine before. Is there an issue with Firmware 6.8.1 or the V2 of the iOS app?

 

- Shaun

15 Replies

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    • Anonymous's avatar
      Anonymous

      Hi shaunleblanc,

       

      Have you tried uninstalling and re-installing the iOS app and check if you will still have the same issue?

       

      Welcome to the community!

       

      Regards,
      JohnM_S
      NETGEAR Community Team

      • Anonymous's avatar
        Anonymous

        Hi shaunleblanc,

         

        I tested the Readyckoud v2.0.0 on iOS 11.1 and Media Backup was working. Have you tried updating your Apple device to iOS 11.1?

         

        Regards,
        JohnM_S
        NETGEAR Community Team

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