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Solved
Firmware update (6.5) - Apps won't start, can't be installed oder deleted
Hi everbody,
like most of you I updatet my Readynas 204 today. The update process itself went smoothly, but after the necesarry restart some problems arose.
1. I wanted to update Anit-Virus Plus, but it does't work.
2. Plex doesn't work at all and I also can't delete it.
3. I wanted to delete Owncloud which does't work as well.
Of course I tried to to restart the NAS several times and also tried to switch it of entirely and wait for some.
Does anyone have an idea what I might do?
Thanks
Christian
Edit: the fix in this post is no longer be needed.
Anyone else having this problem on an OS6 ARM system running 6.5.0 please download (EDIT LINK REMOVED)
If it self-extracts grab the zip file from the trash/recycle bin (if it is moved there). It is most important that you have the zip file that was downloaded.
Restore this zip file via System > Settings > Backup > RestoreYou will then be prompted to do a reboot.
About 4-5 minutes later the problem should then be fixed.
44 Replies
Replies have been turned off for this discussion
If you purchased new, you could try contacting support (being very clear that this problem was caused by the firmware upgrade, so they should look at it for free).
same problem with apps but the NAS is working
Hi Ringo155 & Canolli,
Welcome to the community!
Was it the same case if you will install an app manually or via 'Available apps'? We'll look into this issue that you guys reported.
Kind regards,
BrianL
NETGEAR Community TeamI am having the same issue on 6.5.0 upgrade from 6.4.1 on an NS102.
note, I am trying install a new ap for the the first time. i was not installed on 6.4.1....
this is the iDrive 1.00.6 or 1.00.7 versions, both will not install.
- Hi BrianL
Thanks for your reply,
It happens if I try to use the available apps as well as trying to upload the files manually.
thanks
Christian - Hi BrianL
I try available apps as well as trying to upload the files manually,i need my Plex working Same here.
Plex fails to install and cannot be removed. I wanted to reinstall (from "available apps" and by uploading manually) it since it stopped working after upgrading to 6.5.0. I have also tried other apps from "available apps", which did not work.
from readynasd.log
May 19 14:04:18 NaniNAS readynasd[2329]: Cannot install application plexmediaserver-ros6-binaries-annapurna_0.9.16.6.1993-5089475_armel.deb. May 19 14:04:48 NaniNAS readynasd[2329]: spooler (pid=32584) returns spool_status=1 outbuf=(null) errbuf=(null) is_localapp=1 name=Plex Media Server (for RN2xx) pkgname=plexmediaserver-ros6-binaries-annapurna May 19 14:04:50 NaniNAS readynasd[2329]: EnableUnitFiles: GDBus.Error:org.freedesktop.DBus.Error.FileNotFound: No such file or directory May 19 14:04:50 NaniNAS readynasd[2329]: Cannot install application Plex Media Server (for RN2xx). May 19 14:20:20 NaniNAS readynasd[2329]: Cannot download application list. Please check your internet connection and try again later. May 19 14:22:39 NaniNAS readynasd[2329]: spooler (pid=1513) returns spool_status=1 outbuf=(null) errbuf=(null) is_localapp=1 name=Plex Media Server pkgname=plexmediaserver-ros6-binaries May 19 14:22:41 NaniNAS readynasd[2329]: EnableUnitFiles: GDBus.Error:org.freedesktop.DBus.Error.FileNotFound: No such file or directory May 19 14:22:41 NaniNAS readynasd[2329]: Cannot install application Plex Media Server. May 19 14:29:41 NaniNAS readynasd[2329]: spooler (pid=2256) returns spool_status=1 outbuf=(null) errbuf=(null) is_localapp=1 name=BitTorrent Sync pkgname=btsync May 19 14:29:43 NaniNAS readynasd[2329]: EnableUnitFiles: GDBus.Error:org.freedesktop.DBus.Error.FileNotFound: No such file or directory May 19 14:29:43 NaniNAS readynasd[2329]: Cannot install application BitTorrent Sync. May 19 14:33:19 NaniNAS readynasd[2329]: fread(/var/readynasd/system_logs.zip) caused errno=2
I have confirmed my suspicions. We will have a fix for this in the next firmware release.
when is going to be next update?
Edit: the fix in this post is no longer be needed.
Anyone else having this problem on an OS6 ARM system running 6.5.0 please download (EDIT LINK REMOVED)
If it self-extracts grab the zip file from the trash/recycle bin (if it is moved there). It is most important that you have the zip file that was downloaded.
Restore this zip file via System > Settings > Backup > RestoreYou will then be prompted to do a reboot.
About 4-5 minutes later the problem should then be fixed.
Thank you, this solved the problem for me.
- After applying the patch five times is working now
Canolli wrote:
After applying the patch five times is working nowDid you wait for a few minutes after installing the patch as mdgm said? If you checked straight away after installing the fix, 100% the fix wouldn't have had effect yet.
Hi All, I was directed to this page from the CouchPotato Forums and I went to restore that config file. Now my NAS just has kfree+120 shown on the display. I am scared to touch it or reboot it. Is this normal? Will it just "fix itself"? Hopefully someone can assist. Thanks!
I had to hard reboot, it works okay now. But I am scared to touch this "fix" again. :(
Here is the original thread.
https://couchpota.to/forum/viewtopic.php?f=5&t=13033&p=39145#p39145
xander85 Which CouchPotato App are you using?
There were some fixes to my CouchPotato app that is posted here:
I still saw such issue on my 204. And finally i downgrade to 6.4.2, factory reset and reinstall app resloved the issue.
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