ReadyNas 104 - ReadyCloud one folder will no longer open

What firmware are you running?

Can you access the folder without using ReadyCloud?

Have you downloaded the log zip file from the admin web ui, and looked for btrfs errors in system.log and kernel.log?

Thank you for the reply, I am inexperienced in working with my ReadyNas. I have had it for several years and it has just worked for the basic things that I do. I am saving our family movies, pictures, videos and old super 8 films. I have set up a Plex account in the last six months that has also been working fine. I am also using backup for a couple of iPhones.

I am on a Mac, but I do have access to a Windows machine for access, just don't use that machine very often.

Firmware: 6.10.3

I am able to open my shared folder in Finder, initially I do see all of my folders. I am able to open all of the folders with the exception of the Movie folder, which when I click it I receive an error message that states, "The operation can't be completed because the original item for "Movies" can't be found." You can then click OK and Finder closes.

I have not downloaded the log zip file from Admin, I will attempt that now. I am not very familiar with Administration.

I was able to pull the btrfs errors in system.log. This is a long string of information, what am I looking for? Will is say error or something? There are a long string of snapshots and then at the bottom some reference to:

=== btrfs dump-super /dev/md126 /dev/md127
superblock: bytenr=65536, device=/dev/md126

and then references to backup.

My Kernal log is pretty long, what would I be looking for in this one?

Thanks,

Randy