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Retired_Member's avatar
Retired_Member
Oct 22, 2016

Readynas Ultra 6 boot problem

Hi Everyone,

 

I have a Readynas Ultra 6.

Because of an power outage the Readynas won't boot anymore.

- the fan's are working.

- the display keeps showing 'readynas'

- i found the vga header, but the monitor says 'no cable connected'.

- I've replaced the memory.

- I've have i disk in the unit and is spinning up.

- I tried to restore factory by using a boot usb and the backup button.

- i pressed the reset button (on the back) at power on.

- I cannot access the bootmenu (display won't change from 'readynas')

 

Can someone please help what else i can do to fix the boot problem.

 

Greetings,

Rob

 

 

 

10 Replies

  • Sandshark's avatar
    Sandshark
    Sensei - Experienced User

    This could be a power supply issue.  The display will say "ReadyNAS" with just +5V available.  The drive spinning up and fans on indicate you have the main 12V.  But there is a secondary 12V and a 3.3V bus that could have an issue.  If you have a spare ATX power supply (or can borrow one from a computer), you can connect it externally to the NAS and see if that fixes it.  If the temparary supply doesn't have the necessary 3 4-pin Molex connectors, it shouldn't matter since you only have one drive currently installed.

    • Retired_Member's avatar
      Retired_Member

      Hi Sandshark,

       

      Sorry for the late response.

       

      I tried the following:

      From an old PC i removed the adaptor and connected it to the NAS.

      the only connection i made was with the 24 pin connector.

      So i did't  connect the HDD.

       

      The fan for the case starts spinning and only on the display 'readynas'.

      I left it running for about 5 minutes. Nothing changed.

       

      I also changed the memory, but this also nothing changed.

      Still only on the display 'readyNas'

       

      • Sandshark's avatar
        Sandshark
        Sensei - Experienced User

        You must also connect the square 4-pin connector, which supplies CPU power, at a minimum.  But connecting everything and completely disconnecting the original supply is the only proper way to see if the power supply is the issue.  It is unknown what load unpowered drives will place on the remainder of the chassis.  You can leave the drives out, if you like.  I believe you should get a "No Drive" indication on the display.

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What do you see if you power down, remove the disk, and start up the NAS w/o it?

     

    Also, when you are running w/o the disk, does RAIDar see the NAS?

    • Retired_Member's avatar
      Retired_Member

      Hi Stephen B,

       

      Thanks for the quick response.

       

      I tried without a disk and the same message appeared (Readynas).

       

      I also tried to connect to the nas through my networ with RAIDar. Nothing was found.

      I tried both ethernet connectors.

      Also what i notice is that the light at the ethernet connectors are not lighting up (datatransfer).

       

      Nothing changed. display still shows "readynas".

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Then something in the chassis has failed.

         

        Did you run the memory diagnostic?

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