No confirmation mail when signing up for ReadyNAS photos

Hello All,

Our system has been upgraded and is up now. Can resume your works.

-Minerva

Minerva

Does this resolve the issue of no Confirmation mail to accounts previously set up or do I need to register again?

- Minerva

- I have also tried to register an account (in fact several times) and have never recieved a confirmation email.

- I have sent you my details in a PM, can you help?

- USER ID is charliejb (for ReadyNAS Photos too)

- Thanks

- Charlie


- Hello All,

- Our system has been upgraded and is up now. Can resume your works.

- -Minerva

Minerva,

What is the solution for those of us who registered last week and still awaiting confirmation email? I cannot re-register because your system recognizes my email from previous registration; and I do not want to use another email address.

Are you going to make your server respond to registrations made last week?

Thanks.

islandcreek wrote:
Are you going to make your server respond to registrations made last week? Thanks.

My emails finally arrived today at 15.12 UK time.
------
@ Minerva. Thank you.

mine arrived today as well; good work Minerva, Thanks!

This is happening to me now as well. I signed up over an hour ago and no confirmation email. When registering for the forum I received the confirmation email almost immediately. What is considered a normal amount of time to wait for photo registration?

Is there a problem again?

I rather stupidly have forgotten my password to log in to RNPhotos, and having sent the email password request, I'm still waiting...

Surely this is pretty much an automated service, and there should be little to no delay?

Many thanks.

PS. No, it's not in Spam etc.

I am still waiting for my password reset email.

I see the RN Photo team have been active in other posts, but offered no explanation to this query.

Is there another problem or am I missing something?

Assistance required please, as currently I cannot use the service which is kind of annoying.

Thank you.

I'd like assistance as well. Original post on Friday Jun 17, 2011 4:07 PM. Still have not been contacted nor have I received my confirmation email.

Is this forum monitored?

Hello All,

Sorry for the inconvenience caused. Confirmation/password reset emails are not getting delivered to users as we are facing some issues with ReadyNAS mail server.

We took a note of this and trying to resolve this problem, will update you soon on this.

Thanks,
Minerva.