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Annamarie's avatar
Annamarie
Aspirant
Jan 16, 2016

Backup Routine renders FrontView and Data on NAS inaccessible.

I have recentely purchased a replacement Chassis for a client, installed the HDs from the failed drive (yes, I checked to be sure they were compatible) and am now attempting to configure the 'disaster recovery' backup to an external HD connected to the front USB port.  I have formatted the drive to NTFS and set permissions to Anonymous and set up a full back job.  This is the second time, I have attemped to backup the data and each time the data on the NAS is inaccessible to the end user and I am unable to access Frontview via a web browser.  The backup routine appears to "lock up" the device.  Thoughts please and thank you!

13 Replies

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    • Annamarie's avatar
      Annamarie
      Aspirant

      ReadyNAS 104

      Version 6.4.1 - Firmware  - update check reports no update needed.

       

      Backup failed.

       

      The following was on the status window:  __percup_counter_add#20

       

      USB device is not longer reportin under Volumes and cannot be accessed via start + run [nameofdevice]

       

      Rebooted and device is now working with respect to accessing data and Frontview.

       

       

    • Annamarie's avatar
      Annamarie
      Aspirant

      ReadyNAS 104

      Version 6.4.1 - Firmware  - update check reports no update needed.

       

      Backup failed.

       

      The following was on the status window:  __percup_counter_add#20

       

      USB device is not longer reportin under Volumes and cannot be accessed via start + run [nameofdevice]

       

      Rebooted and device is now working with respect to accessing data and Frontview.

       

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Which services and apps are you running?

         

        What brand and model is the USB disk?

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