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ReadyCLOUD not connecting
Trying to connect via readycloud. Says nas is off line which it isnt
any solution ?
Cheers
bill
51 Replies
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- Needs to be instructions on remedy for this.
- Why can i access via https://readycloud.netgear.com/. And not the resdycloud app ?
mc41 wrote:
Why can i access via https://readycloud.netgear.com/. And not the readycloud app ?That of course is the question. The client connection is different (one uses a vpn connection, the other uses https).
- Why the hell are netgear not attending this problem,that appears to be a large issue with lots people
From another post here, it was pretty clear they were working on it. I agree some communication would be nice.
- Decided to call netgear australia. Time 11.15 am. Recorded message " office is clised please call back during office hours". ???
- Readycloud portal. Mac op system
- Get in from here. http://readycloud.netgear.com/client/index.
Just not from readycloud appHello mc41,
Thank you! ReadyCloud app is currently problem and engineering team is already aware and working on it. The portal works, we suggest everyone to use the portal for the meantime.
Regards,
The portal is not working for the employee I have who connects remotely. For whatever reason, your latest brilliant firmware update knocked out his ability to use the browser portal to access my RN104
Hello mc41,
You still have problems access the NAS through the portal? If it is through the portal then you might get problems also through the desktop client app. The issue you have is not the same as the one I mentioned earlier that has been fixed.
Ok so now I can access everything in shared,OTHER than photo's = Access denied" no idea why this is so,but it is doing my head in
Wednesday at 4:13 PM
Is this the problem you are still experiencing? Are you using an invited ReadyCloud user or the main one account that is entered on the admin page's Cloud tab?
By the way, you have already marked one of the posts as the accepted solution, if the issue that you have raised is not resolved yet, unmark it since you are the original poster of this thread.
Regards,
Everything started working again yesterday, so problem solved.
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