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Forum Discussion
nathor
Jan 26, 2016Aspirant
ReadyNAS NV+ RND4000 Capacity
Hello
We have been running a ReadyNAS NV+ RND4000 for a number of years now, with just one 3TB drive. Running XRAID, we had 700GB of storage space.
Recently, we needed to up that capacity, so purchased two more 3TB drives and installed. However, our capacity is stuck at 1.4TB -- double the original 700GB. As far as we could tell when we originally purchased the NAS, it is compatible with 3TB drives, but we were under the impression that we would have A LOT more space available. For the first drive, we just assumed 700GB was all that was left of the 3TB drive after firmware, XRAID, etc., but we were expecting a far bigger upgrade in capacity with two extra 3TB drives installed.
I have read that sometimes one needs to reset to factory default, however this poses somewhat of a problem, since we would need to save backups of everything currently on the NAS.
Any assistance in understanding what we could be doing wrong would be appreciated, before we need to resort to a reset.
Thanks in advance,
Natasha
You're running the latest production firmware for your NV+.
The v2 uses very different hardware. The OS for the v2 won't run on the v1 and vice versa.
So you should either get 2TB disks for your NV+ v1 or get a new ReadyNAS (note the RAID format is different so the disks would need to be wiped by the new NAS).
7 Replies
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- StephenBGuru - Experienced User
What firmware are you running?
If it is 5.x.x, then your NV+ is a v2 arm unit, which does support GPT formatted drives.
But from your symptoms, I think you are running 4.1.x firmware. Then your NV+ is a v1 sparc which does not support drives > 2 TB. 3 TB drives usually end up detected at around 700 GB.
If I am correct, you need to backup up the data, remove the existing drives and install 2 TB drives. 4x2TB would give you ~6 TB capacity with xraid.
Yes you will need to back it up - though with only 700 GB space, this should not be a major problem.
- mdgm-ntgrNETGEAR Employee Retired
You must have a v1. Every v2 firmware has GPT support so you would not have seen this issue on that.
- nathorAspirant
Thanks for the replies and sorry to take so long to get back -- I hadn't realised there were any replies (oops).
OK, so the firmware version running is 4.1.14. This is quite disappointing to learn, since hard drives here in Australia are far from cheap, which means the whole replacement thing isn't as easy as it could be.
Is there any way to update the firmware? I'm thinking that since neither of you offered that as a solution, this isn't a possibility...
- mdgm-ntgrNETGEAR Employee Retired
You're running the latest production firmware for your NV+.
The v2 uses very different hardware. The OS for the v2 won't run on the v1 and vice versa.
So you should either get 2TB disks for your NV+ v1 or get a new ReadyNAS (note the RAID format is different so the disks would need to be wiped by the new NAS).- nathorAspirant
I thought that would be the case.
I had a look around at prices, comparing the cost of a new ReadyNAS vs replacing the disks, and the cost is roughly the same -- but, of course, we'd have far less space with 2TB disks than 3TB disks with a new NAS.
I am aware that the disks would need to be wiped by the new ReadyNAS -- overall, though, we're looking at the same timeframe, since e'd have to move all the data from the 3TB disks anyway.
Thanks very much for your help. It is rather a shame we hadn't realised this issue earlier on, but you live and you learn.
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