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Surveillance App Will Not Start|Apps Missing In Admin Page|Cannot rebuild App List
Hi there I have been digging through the forums on solutions to what seems to be a common problem at the moment - cannot start surveillance app, apps icons all missing and cannot rebuild the list as prompted to do. When I click on the "launch" ReadyNas Surveillance from the admin page where the icon is not showing, my browser loads with the correct URL, but fails. I upgraded ReadyNas Surveillance to lastest version via "side loading", but this did not help either. I have tried a number of suggestions posted, including restarting apache2, checking DNS settings, etc. I took the OS 6.7.1 upgrade last night in the hope that it would all "come out in the wash", but no luck. I have had this issue since the OS 6.6.1 upgrade. Appreciate any additional guidance. Paul
Hi all,
Well I found some storage in a mates NAS as the only solution I could come up with is a factory reset.
Did this and all working again. Took the upgrade to 6.7.5 and all working. did one more reset and we are away again.
Now I need to get my Surveillance license key reactivated...ahhhh.
Paul
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Before I also found a similar problem, you can try to clear the browser's cache.
Amidala wrote:Before I also found a similar problem, you can try to clear the browser's cache.
sorry missed this the first time round - have done so with chrome and no luck still get the error message posted above in screenshot. Also tried MS Edge and get:
Hmm, we can’t reach this page.
Try this
- Make sure that you’ve got the right web address: http://192.168.1.3:5100
Can ping the NAS, but will see if it is a port issue.
Hi there, have sent my logs in to see if the is anything contained within them that may point to a resolution. It would seem like a reset is possibly my only option.
Thanks in advance.
I want to know，what is the version of this app?
Hi there,
Thanks for your response as I realised I have bundled a number of issues in this query that all seem to be related.
I am running v1.4.3-16 of readynas surveillance.
I have attached some screenshots of my issues:
When I try to launch the application from the admin page, I get the following:
This site can’t be reached
192.168.1.3 refused to connect.
Hi all,
I just used raidar to run diagnostics and found this message:
Logs
- 2017-04-01 11:49:26: home.mount: Directory /home to mount over is not empty, mounting anyway.
Not sure if this is helpful or not
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