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If we use the Orbi as an AP, will it still use the satellites?
Yep, that's how mine is configured now. you get all the benefits of the satellites and high speed connectivity throughout your house, but you let another upstream router/firewall handle the firewall/DHCP/DNS stuff. Let the Orbi do what it does best!
So in the last couple days, I found the orbi routers starting to stall on loading website and access to devices such as fire tv despite having shut down Circle.
So I bit the bullet and upgraded the firmware to the Voxel mod firmware.
Netgear finally came back and said that there was an issue with my satellites and they gave me a beta firmware to update the satellites to. Will see how it works out.
So in the last couple days, I found the orbi routers starting to stall on loading website and access to devices such as fire tv despite having shut down Circle.
So I bit the bullet and upgraded the firmware to the Voxel mod firmware.
Netgear finally came back and said that there was an issue with my satellites and they gave me a beta firmware to update the satellites to. Will see how it works out.
For clarification purposes, I was originally having DNS issues because I had Circle enabled. A few weeks back Netgear sent me a replacement router + satellite, I didn't enable Circle on the new equipment and my issue changed to my internet connection (over wi-fi) dropping altogether. I updated firmware on both the router and satellite last night, Netgear wants me to do a factory reset as well, will do that later today and monitor the connection.
Contacting Netgear support is painful, I have been regularly updating my ticket on the support portal but that doesn't generate a callback from Netgear support. Their phone routing system doesn't seem to be working properly, maybe because calls are now routed to people WFH. Whenever I call and put in my case #, it still routes me to the home router support and not the Orbi department, so end up having to be transferred and waiting on hold again.
IF you continue to run in to problems, please post in a new forum post as the main issue with DNS and Circle for this thread has been resolved. So start something new so we dont' confuse your current situation with this new problem your seeing.
If anything contact a forum moderator as well. @Blanca_O
For clarification purposes, I was originally having DNS issues because I had Circle enabled. A few weeks back Netgear sent me a replacement router + satellite, I didn't enable Circle on the new equipment and my issue changed to my internet connection (over wi-fi) dropping altogether. I updated firmware on both the router and satellite last night, Netgear wants me to do a factory reset as well, will do that later today and monitor the connection.
Contacting Netgear support is painful, I have been regularly updating my ticket on the support portal but that doesn't generate a callback from Netgear support. Their phone routing system doesn't seem to be working properly, maybe because calls are now routed to people WFH. Whenever I call and put in my case #, it still routes me to the home router support and not the Orbi department, so end up having to be transferred and waiting on hold again.
For this thread its a temporary solution. Which the OP marked it. Seems to work for now for most Circle problems seen. NG is aware of the CIrcle problem.
For users with current and continue Cirdle problems, please post about anything Circle related over in the Circle forum:
@kgividen wrote: What do you mean dns + circle has been resolved? As far as I know the only thing that works is turning of circle? Which isn’t really a resolution...
Changed the firmware to vexel and it was going well so I added circle back to my mix of functions. Last night and this morning I started getting web loading issues again. Looks like DNS issues.
I shut off circle and reset. Let's see how this works.
Ya seems to be a Circle problem, even on Voxel FW. I would avoid using it until NG gets it fixed.
@Smge1lc wrote: Changed the firmware to vexel and it was going well so I added circle back to my mix of functions. Last night and this morning I started getting web loading issues again. Looks like DNS issues.
I shut off circle and reset. Let's see how this works.
So as my kids were ready to login into their online classes, their laptops had DNS conflics. Interestingly, my desktop server plugged into my main Orbi router is fine. Also, my desktop plugged into my RBK20 is fine.
However, IP6 in 192.168.1.1 is flickering...literally refreshing the screen 1x per second. I just checked and it found its dns.
The kids laptop plugged into the RBS satellite is not getting DNS.
... I am pulling my hair at this point. It was dumb to turn circle on last night.
I would factory reset the RBR and setup from scratch. This time, do not enable Circle or Armor. I would make a backup configuration to file for safe keeping with Circle not enabled. This will save you time if a reset is needed later on.
You'll have to wait until NG gets the Circle issue fixed.
So as my kids were ready to login into their online classes, their laptops had DNS conflics. Interestingly, my desktop server plugged into my main Orbi router is fine. Also, my desktop plugged into my RBK20 is fine.
However, IP6 in 192.168.1.1 is flickering...literally refreshing the screen 1x per second. I just checked and it found its dns.
The kids laptop plugged into the RBS satellite is not getting DNS.
... I am pulling my hair at this point. It was dumb to turn circle on last night.
I took your advice and I did a router restore and all is good in the world, so far.
One thing I noticed is that IPV6 is turned off in default. I had mine set to dhcp. This created the issues with all things apple since they're the only ones that use IPV6 vis a vis IPV4.
But that also means that this router does a bad job with IPV6 and the only way to resolve it is to shut down the IOS ability to use IPV6 and downgrade to 4...
Whatever. It works and my kids are surprised their mac and ios phones and working on the home wifi. They tell me they've been using data.
I took your advice and I did a router restore and all is good in the world, so far.
One thing I noticed is that IPV6 is turned off in default. I had mine set to dhcp. This created the issues with all things apple since they're the only ones that use IPV6 vis a vis IPV4.
But that also means that this router does a bad job with IPV6 and the only way to resolve it is to shut down the IOS ability to use IPV6 and downgrade to 4...
Whatever. It works and my kids are surprised their mac and ios phones and working on the home wifi. They tell me they've been using data.
