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Serial number is already registered in our system.
I just purchased a new factory sealed, in-the-box R6300v2 router and when I attempt to register it, the message states "This Serial number has already been registered in our system by a support representative." The purchase was via (cerified by) Amazon Prime. How is it that this serial number is already registered?
Re: Serial number is already registered in our system.
so, looking at my products on my netgear account, I see the router listed with the s/n I have been trying to enter. Not sure who/why/when/how the product was registered but it sure didn't seem like it was registered while I did the initial installation, but perhaps it was. nonetheless, it is assigned to me and all support options are avaiable. this discussion can be closed.
Re: Serial number is already registered in our system.
Not too helpful. The s/n I entered is what came up automatically after connecting and I verified it. I would like to connect with someone at Netgear to get an answer as to why a factory-sealed product is having this issue.
Re: Serial number is already registered in our system.
so, looking at my products on my netgear account, I see the router listed with the s/n I have been trying to enter. Not sure who/why/when/how the product was registered but it sure didn't seem like it was registered while I did the initial installation, but perhaps it was. nonetheless, it is assigned to me and all support options are avaiable. this discussion can be closed.
Re: Serial number is already registered in our system.
I just purchased a netgear n750 wndr4300 router. It was a refurbished/open box from the Amazon dealer. Now when I go in to register it, it shows it was already registered back in 2012.
How do I register it now to myself. From the way the product was sold by the dealer I was expecting to be able to get the original manufactor warrenty/coverage etc.
Re: Serial number is already registered in our system.
Hi,
recently I bought a netgear D6200-100AUS but when I'm trying to register my devive I have a error which is "Serial number is already registered in our system" and I have 2 serial numbers in my account which is not mine anymore?
Re: Serial number is already registered in our system.
Hi, I have recently purchased a D7000 through Amazon warehouse. I get the same message "Serial number is already registered in our system" when I try to register it to my account. Is there a solution about it? Thanks in advance.
Re: Serial number is already registered in our system.
A word of warning to all:
"New (other)", "Refurbished", "Re-certified", etc, etc, products on e-bay, Amazon marketplace, Wal-Mart marketplace, Newegg marketplace, Craigslist etc, are USED products. They will usually not have any registration capability or warranty, despite what the sellers claims.
Re: Serial number is already registered in our system.
Dear all, I bought an R8000 second hand and I also get the message that the serial number is already registered. I want to enable remote managemeten but that is only possible when I register. What can I do? Kr. John
Re: Serial number is already registered in our system.
Hi! I'm experiencing the same problem as well. Unable to register my product and it said its already been registered by a support representative. My model is a R70000 AC1900 Smart WIFI Router, thankyou.
Re: Serial number is already registered in our system.
I just purchased a ReadyNAS device previously owned and would like to register it under my profile, but when I try to do it the system reports it has already been registered.
