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Re: ProSafe VPN Firewall FVS338 - How to configure web access via WAN port?

Padago
Aspirant

ProSafe VPN Firewall FVS338 - How to configure web access via WAN port?

Hello

 

I have a router connected to the LAN. From the DHCP server, the WAN port gets a local address (192.168.5.11). By connecting to it via any LAN port, I can enter the IP address (192.168.1.1) in the browser to get to the back office and log in as admin.
How to configure access so that I can log in from the network on the WAN port side, for example from the address 192.168.5.100?
I will be grateful for advice

Regards
Mar

Message 1 of 9
microchip8
Master

Re: ProSafe VPN Firewall FVS338 - How to configure web access via WAN port?

Which router model?

Remote management has been removed from many models due to security concerns.
Message 2 of 9
Padago
Aspirant

Re: ProSafe VPN Firewall FVS338 - How to configure web access via WAN port?

ProSafe VPN Firewall FVS338

Message 3 of 9

Re: ProSafe VPN Firewall FVS338 - How to configure web access via WAN port?

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

 

Hardware VPN Firewalls and Business Routers - NETGEAR Communities

You might like to search there for messages related to your problem.

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

Check for various troubleshooting tips.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

Message 4 of 9
schumaku
Guru

Re: ProSafe VPN Firewall FVS338 - How to configure web access via WAN port?

Have configured the Remote Management Access as line-out in the VPN Firewall and Network Management User Manual p.152?

Message 5 of 9
Padago
Aspirant

Re: ProSafe VPN Firewall FVS338 - How to configure web access via WAN port?

I have this option set as in the attached picture but I still can't connect. The computer from which I am connecting has the address 192.168.4.11 and the router 192.168.4.24.
Does WAN access require other options to configure?


Regards

 

 

netgear1.png

Message 6 of 9
Padago
Aspirant

Re: ProSafe VPN Firewall FVS338 - How to configure web access via WAN port?

Server 192.168.4.24 is using an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH

 

It seems to me that the problem is with the compatibility of SSL protocols. I turned on legacy support in my browser but that didn't help.

 

Message 7 of 9
schumaku
Guru

Re: ProSafe VPN Firewall FVS338 - How to configure web access via WAN port?

This is one of the issues you experience if using legacy devices.

 

A possible workaround using any modern Firefox version is just set security.tls.version.min to in about:config.

Message 8 of 9
Padago
Aspirant

Re: ProSafe VPN Firewall FVS338 - How to configure web access via WAN port?

Finally it works! Good job! Thank you for your help!

Message 9 of 9
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