The GSM7328SV2 is not able to ping to the GS724TPS
reset to factory defaults the GSM7328SV2 and updated the firmware to 8.0.3.25 ( latest )
GSM7328SV2 is able to ping between two desktops connected to it IP of Switch is 192.168.2.49 IP of Desktops are 192.168.2.48 and 192.168.2.47
47 and 48 ping to 49 47 pings to 48
IP of GS724TPS is 192.168.2.20 This switch is able to talk to all the other devices connected to it within the same subnet ie 192.168.2.xxx
However the using a device connected to GSM7328SV2 we cannot ping to any device connected to the GS724TPS
ie 192.168.2.47 cannot ping to 192.168.2.20 ( GS724TPS ) or to any of the devices connected to GSM724TPS
The GSM7328SV2 has been set to the IP thru ezconfig also tried thru the web interface
Webmanage of the GSM7328SV2 is working thru a desktop connected to one of its ports
The uplink port connected to GS724TPS shows it is up this is indicated thru the port lights as well as shown thru the webview
could the problem because the GS724TPS is all POE
The firmware of the GS724TPS is 5.0.0.23 ( latest )
should not the factory defaults work out of the box
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second issue
there are two GS724TPS connected by the stack method they work trouble free when stacked ( latest fw 5.0.0.23 )
however when the stack is removed and they are connected thru the cascade method then one of the switches hangs about twice a day
problem is confirmed as it repeats
when the gs724tps switch hangs the port lights go out and power on-off does not solve the problem The only way to get it back working is by pushing the hard reset pin
However when cascade cable is removed and the switches stacked the same switches work reliably .. tested for several days
Disabling Spanning Tree Protocol on the GS724TPS solves the communication problem
However every few hours the GS724TPS hangs Power led and unit I'd led remain on but all port LEDs go off Communication stops Switching off and on does not bring up the switch Port LEDs remain off after power cycle
Only way to start up is push a pin in the factory defaults And go and disable STP all over again as factory default is STP enabled
