Getting error when trying to give TP-Link AP 'High Power Mode' with 802.3at
Hello,
I have been having issues lately trying to make port(s) for 'TP-Link EAP330 model' that requires '802.3 at' mode for PoE as per manufacturer.
I get an error every time I try to specify this: Error: Failed to Set 'High Power Mode' with 802.3 at.
Software version is for current NetGear: 5.3.0.29
Software version is for current NetGear: B5.2.0.2
When I look at the connected PoE device(s), I am seeing Blinking Green light which leads me to believe that this is not 'at' mode as per NetGear’s KB article on question 7: https://kb.netgear.com/24423/GS105PE-FAQs
I know I am still getting power (af mode most likely) to it but it needs much more power as per their support team which should be 'at' mode:
TP-Link Technical Support Engineer: ‘802.3 at’ can support max 30 watt power, but ‘802.3 af’ just support max 15 watt power which cause insufficient power supply for EAP330.
I have been through numerous forums on here and I see some resolutions as being: able to update the firmware, reboot the AP, etc.
Would there be any other solution than the above? I have several connected devices and I do not want to try the above or might need to after business hours.
Attached photos of error and current conected AP's on the switch.
Regards,
George
Model: GS752TPS(B)|ProSAFE 48-Port Gigabit Stackable Smart Switch with PoE and 4 SFP uplinks
Re: Getting error when trying to give TP-Link AP 'High Power Mode' with 802.3at
Hi Daniel, I wanted to reply yesterday about this just before I left but thanks for the info as I had figured this out with an assistance from internal staff that those ports are the only ones that offer PoE-at mode. We were able to place the AP's on those specific ports and get 'at' mode to work.
