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ivanelectrocoal's avatar
Mar 13, 2018

PoE issues M4300-52G-PoE+

Hi, i have several M4300-52G-PoE+ switches with PoE issues.  IP cams and ubiquiti APs lost power from switch and shutdown soon after switch turn on, for example: AP on port 1 goes down cause switch turning off PoE and switch PoE status say "search", there is no errors in log files or status bars, but same model AP on port 2 works perfectly, if i unplug AP from port 1 and plug it to port 2 it start working, but AP from port 2 won't start at port 1. And I have a lot of ports that behave itself in same way. If i reboot switch, port start  working but soon issues starts emerging again. Configuration is same for all port. Changing poe or port settings, turning it off or on doesn't change anything. 

 

Do you have any recommendations or solutions?

 

Here is my switch info and sample configuration for affected port(port 1) and port without issues(port 2)

 

Switch: 1

System Description............................. M4300-52G-PoE+ ProSAFE 48-port 1G PoE+ and 2-port 10GBASE-T and 2-port 10G SFP+, 12.0.2.20, 1.0.0.9
Machine Model.................................. M4300-52G-PoE+
Serial Number.................................. 4G14745E00127
Burned In MAC Address.......................... A0:40:A0:6A:57:FF
Software Version............................... 12.0.2.20
CPLD version................................... 0x1
Bootcode Version............................... 1.0.0.9
Current Time................................... Jan 2 00:57:31 1970 (UTC+0:00)
Current SNTP Sync Status....................... Request Timed Out


(M4300-52G-PoE+) #show poe

Unit......................................... 1

Firmware Version............................... 1.8.0.5
PSE Main Operational Status.................... ON
Total Power (Main AC).......................... 480.0 Watts
Power Source................................... Main AC
Threshold Power................................ 432.0 Watts
Total Power Consumed........................... 37.2 Watts
Usage Threshold................................ 90
Power Management Mode.......................... Dynamic
Traps.......................................... Disable

 


interface 1/0/1
auto-voip protocol-based
auto-voip oui-based
switchport mode trunk
switchport access vlan 216
switchport trunk native vlan 216
vlan pvid 20
vlan participation auto 1
vlan participation include 20
exit

 

interface 1/0/2
auto-voip protocol-based
auto-voip oui-based
switchport mode trunk
switchport access vlan 216
switchport trunk native vlan 216
vlan pvid 20
vlan participation auto 1
vlan participation include 20
exit

4 Replies

  • Retired_Member's avatar
    Retired_Member

    Hi ivanelectrocoal

     

    Welcome to the community!

    According to your description, both IP cams and ubiquiti APs can work normal with PoE powered on port2, but cannot work stably on port1, right?

    For further analysis, Could you please show detailed PoE info for port1 and port2, just with command as below:

    show poe port configuration x/x/x(port1/2 number)

    show poe port info x/x/x(port1/2 number)

     

    Hope it helps!

    Regards,

    EricZ
    NETGEAR employee

    • ivanelectrocoal's avatar
      ivanelectrocoal
      Aspirant

      Hi, here is output from console

       


      (M4300-52G-PoE+) >en

      (M4300-52G-PoE+) #show poe port configuration 1/0/1

      Admin Power Power Limit High Power Detection Timer Schedule
      Intf Mode Priority Limit Type Mode Type
      (mW)
      ------ ------- -------- ------ -------------- ------------- -------------------- - --------------------------------
      1/0/1 Enable Low N/A Class Based Dot3at ieee None

      (M4300-52G-PoE+) #show poe port info 1/0/1

      High Max Output Output
      Intf Power Power Class Power Current Voltage Status Fault
      (mW) (mW) (mA) (V) Status
      ------ ------- -------- -------- ------- ------- ------- ----------------- --- --------------
      1/0/1 Yes 32000 Unknown 0 0 0 Searching No Error


      Overload Counter .............................. 0
      Short Counter ................................. 0
      Power Denied Counter .......................... 0
      Absent Counter ................................ 0
      Invalid Signature Counter ..................... 0

      (M4300-52G-PoE+) #show poe port configuration 1/0/2

      Admin Power Power Limit High Power Detection Timer Schedule
      Intf Mode Priority Limit Type Mode Type
      (mW)
      ------ ------- -------- ------ -------------- ------------- --------------------- --------------------------------
      1/0/2 Enable Low N/A Class Based Dot3at ieee None

      (M4300-52G-PoE+) #show poe port info 1/0/2

      High Max Output Output
      Intf Power Power Class Power Current Voltage Status Fault
      (mW) (mW) (mA) (V) Status
      ------ ------- -------- -------- ------- ------- ------- ----------------- -----------------
      1/0/2 Yes 32000 4 2800 52 55 Delivering Power No Error


      Overload Counter .............................. 0
      Short Counter ................................. 0
      Power Denied Counter .......................... 0
      Absent Counter ................................ 0
      Invalid Signature Counter ..................... 0

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