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Re: Armor Blocking Repetitive Port Scan Attacks on Google Nest Hub

baptistevod
Luminary

Re: Armor Blocking Repetitive Port Scan Attacks on Google Nest Hub

@FURRYe38 wrote:

Any progress on this? 


@baptistevod wrote:

I've informed Netgear about the issue last week. 
In a follow-up e-mail today they informed me they are working on it. 



 


 


i'v been told by Netgear's support team that they've escalated the issue to another service. 
Curious to hear how fast this will go, since I have the impression that they haven't been working on it at all the past few weeks. They've now asked me for technical details about my configuration (ISP, IP, ...) although I can't imagine that the problem is caused by one of these elements, since we're all suffering from the same issue...


Message 26 of 28
baptistevod
Luminary

Re: Armor Blocking Repetitive Port Scan Attacks on Google Nest Hub

Hi, 
I've exchanged several e-mails with Netgear's support team the past few days. They've asked me to share logs and printscreens of the setup, so I'l pretty confident they're working on it. 

Only, yesterday evening they asked me to: 

1. setup Netgear's NTP server as standard server (https://kb.netgear.com/31578/A-Network-Time-Protocol-error-displays-when-I-try-to-set-up-PLEX-media-...

2. Disable QoS (https://kb.netgear.com/24307/How-do-I-disable-Wi-Fi-Multimedia-Quality-of-Service-on-my-Nighthawk-ro...)

For the 1st I don't see any issue, but for the second, what downside could this have? 

Message 27 of 28
baptistevod
Luminary

Re: Armor Blocking Repetitive Port Scan Attacks on Google Nest Hub

Hi, 
I've exchanged several e-mails with Netgear's support team the past few days. They've asked me to share logs and printscreens of the setup, so I'l pretty confident they're working on it. 

Only, yesterday evening they asked me to: 

1. setup Netgear's NTP server as standard server (https://kb.netgear.com/31578/A-Network-Time-Protocol-error-displays-when-I-try-to-set-up-PLEX-media-...

2. Disable QoS (https://kb.netgear.com/24307/How-do-I-disable-Wi-Fi-Multimedia-Quality-of-Service-on-my-Nighthawk-ro...)

For the 1st I don't see any issue, but for the second, what downside could this have? 

Message 28 of 28
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