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Model R7000 AC1900 problems with Armour

Ok, so I have logged into my Router - and now am simply trying to open the Armour (so I can purchase it) but Armour tells me to log in (using same information as when I logged into the Router) - so I RE-ENTER the login information and it tells me "wrong information".  Driving me crazy.  Thanks for any help.

Model: R7000|AC1900 Smart WIFI Router
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NETGEAR Moderator

Re: Model R7000 AC1900 problems with Armour

Hi Berta, 

 

Welcome to the community! Can you confirm that you're using the same information used to log into your MyNETGEAR account? 

 

Thanks,
Christian 

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NETGEAR Moderator

Re: Model R7000 AC1900 problems with Armour

Hi Berta, 

 

Welcome to the community! Can you confirm that you're using the same information used to log into your MyNETGEAR account? 

 

Thanks,
Christian 

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Aspirant

Re: Model R7000 AC1900 problems with Armour

That was INDEED my problem!  Thank you Christian!  I had no idea there were so many places to log into.  I appreciate the help!

Message 3 of 4
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NETGEAR Moderator

Re: Model R7000 AC1900 problems with Armour

Happy to hear, Berta! 

 

Take care!

Christian 

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