I purchased 2 Netgear Amor products that work with Bitdefender - Netgear Amor on my Orbi RBR850 router and satellite for all devices and Netgear Armor VPN by Bitdefender. Netgear Armor downloaded SPC trail without permission on my router free 1 month trail. I do not require Parent Control all kids have left home, no grandkids yet. Netgear said I need to upgrade to unlimited SPC naturally at a cost I declined so Netgear Armor cancelled all my subscriptions I had paid for a month age for full year. Netgear say they did not cancel they lie, my system and computers show Netgear Armor cancelled so I am back using The last 2 months of my McAfee subscription. Netgear raised the issue to a level 2 Technician who never even looked at my case, he just said send email to customer.service@netgear.com what a wast of 3 weeks trying to resolve. Netgear Armor in my opinion is useless their business model is get at much money out of you doing not work a disgrace. Still no resolution Netgear continue to mislead, lie, etc. they are a joke.
Re: Netgear Armor cancel subscription and keep money
Sadly, not much we can do as this is the community support forum where members of the public help out.
Maybe a moderator will see and be able to help a bit.
To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top. Register an account (or login) and then the device. From there you can start the support process. Click on: My Support---->Contact Support---->Get help with my subscription service
Re: Netgear Armor cancel subscription and keep money
Netgear is The Most Difficult Company To Contact I have Ever Experienced. Been trying To Contact Support To Cancel Netgear Armor For About 3 hours Now. Cannot Use Armor , not Compatible With Nord VPN . I Have Clicked On The Contact Support Link & I Go To A Never Ending Loop. Anyone Else Having This Problem ? Any Suggestions ?
