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R8000P Armor ERROR

ErnstH
Aspirant

R8000P Armor ERROR

When using the Nighthwk app go to settings, security i get the message"Error Device is offline" how can i use the Armor feature. Hope someone can help.

Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
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Christian_R
NETGEAR Moderator

Re: R8000P Armor ERROR

Hello ErnstH,

 

Good morning! May you try reinstalling the Nighthawk app and rebooting the router. After doing so, please refer to the article linked below on how to activate Armor using the Nighthawk app. 

 

https://kb.netgear.com/000059442/How-do-I-activate-NETGEAR-Armor-using-the-Nighthawk-app

 

Christian 

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Christian_R
NETGEAR Moderator

Re: R8000P Armor ERROR

Hello ErnstH,

 

Good morning! May you try reinstalling the Nighthawk app and rebooting the router. After doing so, please refer to the article linked below on how to activate Armor using the Nighthawk app. 

 

https://kb.netgear.com/000059442/How-do-I-activate-NETGEAR-Armor-using-the-Nighthawk-app

 

Christian 

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Christian_R
NETGEAR Moderator

Re: R8000P Armor ERROR

Hi ErnstH, 

 

Just to add on, please try the following method and let me know how it turns out. 

 

https://kb.netgear.com/000061809/I-get-an-error-when-I-try-to-activate-NETGEAR-Armor-what-do-I-do

 

Best,

Christian 

 

Message 3 of 5
ErnstH
Aspirant

Re: R8000P Armor ERROR

Hi Christian,

 

It works thx a lot. Beautiful how its scans al my network devices. Till now we are 99% save can it be 100%?

 

Greatings Ernst

 

Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
Message 4 of 5
Christian_R
NETGEAR Moderator

Re: R8000P Armor ERROR

Hi ErnstH - Happy to hear! Yes, you can certainly get very close to 100%. We recommend that you continue to perform the suggestions provided by Armor to ensure your network is secured. 

 

Christian 

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