remove unclaimed devices from insight account

[spotticusprime]

Hello,

I would like to fully remove some devices from my insight account. They were purchased for a business I was assisting, and we have since parted ways. I removed them from insight and removed the location from my list of locations, but they still show up as unclaimed devices on my account.

I would like to fully remove them as I will no longer be managing them for this company, but I cannot find any instructions on how to do this.

[JeraldM]

@spotticusprime

Welcome to the community! 

It's possible that you still have the devices registered on your email that is linked to your NETGEAR Insight account.

That being said, you may request to have it unregistered on your account by contacting support here.

Regards, 

JeraldM

NETGEAR Community Team

[ndknet]

how to add unclaimed AP to my insight cloud portal?

[schumaku]

Assume you talk of Netgear Insight manageable devices -> How do I discover, add, and register switches, access points, and Orbi Pro WiFi Systems in Insight?