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Re: External USB Backup-How to access it

BMac2021
Tutor

External USB Backup-How to access it

Good morning team...Hoping someone can help me like in the past.... I have (had) a ReadyNASRNDP6000 and today it failed..Yup christmas eve...Went downstairs to find that there was an electrical fire and traced it back to the NAS. Internal mainboard failed and caused a short...no fire but a lot of smoke and totaled the main board. So here is the question, i had a backup USB drive attached. I have tried to access the drive on other computers and no luck. Is there any tricks? I am sure hoping the team here can help...Lot of files I need to save on there!

Message 1 of 6

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Sandshark
Sensei

Re: External USB Backup-How to access it

Replacing just the main board is risky where there is such significant damage, as there could be secondary damage of the small daughterboard, SATA backplane, and/or power supply.  You should also check the drives using the manufacturer's tools.  When you do look for a replacement, be aware that the RNDP6000-100 and RNDP6000-200 have very different processors but are otherwise electrically identical.  The earliest -100 also shipped with the older round-button caddies, but you can use your old ones, anyway.  The CPU in the -100 can also be upgraded.

 

You are not limited to another similar model, either.  Since you already upgraded to OS6, any ReadyNAS with at least 6 bays will accept your volume (assuming it's undamaged)  and your old-style caddies will fit even the newest models (since many are sold without caddies).

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Message 6 of 6

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StephenB
Guru

Re: External USB Backup-How to access it


@BMac2021 wrote:

 i had a backup USB drive attached. I have tried to access the drive on other computers and no luck. Is there any tricks? I am sure hoping the team here can help...Lot of files I need to save on there!


How was it formatted?

 

Was the NAS running 4.2.x firmware?  Or had you converted it to run 6.x firmware?

Message 2 of 6
BMac2021
Tutor

Re: External USB Backup-How to access it

it was updated to 6 firmware. 

I might have found a solution to read the drive using R-Linux

Still reading the drive now...fingers crossed

 

Message 3 of 6
StephenB
Guru

Re: External USB Backup-How to access it


@BMac2021 wrote:

it was updated to 6 firmware. 

I might have found a solution to read the drive using R-Linux

 


Likely you formatted the drive as ext - which is not a format that Windows can read.  R-linux is one tool that can.

 

If you get another NAS, then I suggest using NTFS formatting for your backups.

Message 4 of 6
BMac2021
Tutor

Re: External USB Backup-How to access it

So R-Linux worked! It restored almost all my files on the external USB drive.

Now, I am wondering if anyone has a main board that they want to sell?

 

Message 5 of 6
Sandshark
Sensei

Re: External USB Backup-How to access it

Replacing just the main board is risky where there is such significant damage, as there could be secondary damage of the small daughterboard, SATA backplane, and/or power supply.  You should also check the drives using the manufacturer's tools.  When you do look for a replacement, be aware that the RNDP6000-100 and RNDP6000-200 have very different processors but are otherwise electrically identical.  The earliest -100 also shipped with the older round-button caddies, but you can use your old ones, anyway.  The CPU in the -100 can also be upgraded.

 

You are not limited to another similar model, either.  Since you already upgraded to OS6, any ReadyNAS with at least 6 bays will accept your volume (assuming it's undamaged)  and your old-style caddies will fit even the newest models (since many are sold without caddies).

Message 6 of 6
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