RN212 READYCLOUD NOT WORKING ON WINDOWS7

[PRASHANT1971]

RN212 NAS 

READY CLOUD DESKTOP APP NOT CONNECTING IN WINDOWS7 GIVING NETWORK ERROR 

BUT ITS WORKING IN WINDOWS 10.

SO IS WINDOWS7 WILL NOT SUPPORTED FROM NOW ON OR WHAT ..

FACING PROBLEM SINCE LAST 2 DAYS

[scravatt]

I have the same issue here. Was working fine and then won't connect a few days ago. Windows 10 works fine but Windows 7 just stopped working. I see 2 errors: "ReadyCLOUD Server Unavailable" when I try to log in.  On the setting page, If I click on check for update, I get the error "Failed to connect to ReadyCLOUD server".  It seems like it can't find the server to connect. Nothing changed on my end.

[Sandshark]

Are you running any kind of firewall or similar software that may have updated and is now blocking that traffic?

[scravatt]

nothing on my systems have changed or been updated. i even turned off virus protection and firewall and still doesn't work. the fact that other people are having the same problem, shows something changed on netgear's end.

[Retired_Member]

Same for me for the last 4 days on Windows 7 Pro 64 bit using the Desktop App, Keep on getting Server Unavailable and wont recognize my Login attempts. I can Log in via my browser Chrome OK. 

[DamianM]

Hallo @PRASHANT1971,

willkommen in der NETGEAR Community!

Da Windows 7 nicht mehr unterstützt wird, kann ich Dein Anliegen leider nicht zur Analyse an die Ingenieure weiterleiten. 

Ich kann Dir nur empfehlen, Windows 10 als Betriebssystem zu benutzen. 

Ich wünsche Dir einen schönen Tag! 

Freundliche Grüße,
DamianM
NETGEAR Team