SMB disabled

[YE7]

Hi,

I have upgraded the firmware on a RN42200 from 6.7.1 to 6.7.3 and that caused it to loose SMB service. When I click on SMB service to enable it, I hit apply and nothing happens. 

Thanks,

[jak0lantash]

Did you try to reboot the device again?

Maybe you need to perform an OS Reinstall via the Boot Menu?

[jak0lantash]

Before OS Reinstall, try to confirm that you're not in a full root situation.

Download the logs from the GUI, look at the end of volume.log, there is a section with "df -h" and confirm that the line with md0 doesn't show the volume 100% full.

[YE7]

I tried rebooting. It didn't fix it. 

[YE7]

This is the "df -h" infro from the volume log:

I don't think it's full. 

=== df -h ===
Filesystem      Size  Used Avail Use% Mounted on
udev             10M  4.0K   10M   1% /dev
/dev/md0        4.0G  804M  2.9G  22% /
tmpfs           3.9G     0  3.9G   0% /dev/shm
tmpfs           3.9G  7.4M  3.9G   1% /run
tmpfs           2.0G   28K  2.0G   1% /run/lock
tmpfs           3.9G     0  3.9G   0% /sys/fs/cgroup
/dev/md127       20T   17T  3.0T  85% /data
/dev/md127       20T   17T  3.0T  85% /home
/dev/md127       20T   17T  3.0T  85% /apps
/dev/md127       20T   17T  3.0T  85% /var/ftp/Barracuda
/dev/md127       20T   17T  3.0T  85% /run/nfs4/data/Backup
/dev/md127       20T   17T  3.0T  85% /run/nfs4/data/Backup2Disk
=== df -i ===
Filesystem      Inodes IUsed   IFree IUse% Mounted on
udev           1005843   681 1005162    1% /dev
/dev/md0             0     0       0     - /
tmpfs          1006497     1 1006496    1% /dev/shm
tmpfs          1006497   981 1005516    1% /run
tmpfs          1006497     7 1006490    1% /run/lock
tmpfs          1006497    11 1006486    1% /sys/fs/cgroup
/dev/md127           0     0       0     - /data
/dev/md127           0     0       0     - /home
/dev/md127           0     0       0     - /apps
/dev/md127           0     0       0     - /var/ftp/Barracuda
/dev/md127           0     0       0     - /run/nfs4/data/Backup
/dev/md127           0     0       0     - /run/nfs4/data/Backup2Disk

[jak0lantash]

---

@YE7 wrote:

I don't think it's full. 

=== df -h ===
Filesystem      Size  Used Avail Use% Mounted on
/dev/md0        4.0G  804M  2.9G  22% /

---

No, it's not full.

[mdgm-ntgr]

What error messages do the logs show regarding the SMB service?

[YE7]

I am not seeing anything regarding SMB in the logs. 

[hunger]

I'm running 6.6.1 on a 3138 and have the same symptoms.

When I run dmesg I get tons of messages like:

[ 622.344974] systemd-journald[1419]: Failed to rotate /var/log/journal/2d37aed0a2c3473893d14ce66fdb2e83/system.journal: No space left on device
[ 622.345351] systemd-journald[1419]: Failed to write entry (25 items, 603 bytes), ignoring: Input/output error
[ 622.527176] systemd-journald[1419]: Failed to rotate /var/log/journal/2d37aed0a2c3473893d14ce66fdb2e83/system.journal: No space left on device
[ 622.527477] systemd-journald[1419]: Failed to write entry (23 items, 537 bytes), ignoring: Input/output error
[ 622.731857] systemd-journald[1419]: Failed to rotate /var/log/journal/2d37aed0a2c3473893d14ce66fdb2e83/system.journal: No space left on device
[ 622.732220] systemd-journald[1419]: Failed to write entry (23 items, 552 bytes), ignoring: Input/output error
[ 623.043381] systemd-journald[1419]: Failed to rotate /var/log/journal/2d37aed0a2c3473893d14ce66fdb2e83/system.journal: No space left on device
[ 623.043700] systemd-journald[1419]: Failed to write entry (20 items, 484 bytes), ignoring: Input/output error

It appears there is plenty of free space:

$ df -h /var
Filesystem Size Used Avail Use% Mounted on
/dev/md0 4.0G 2.0G 2.1G 49% /

[mdgm-ntgr]

# btrfs fi show
# btrfs fi df /

[hunger]

# btrfs fi show
Label: '0a435410:root'  uuid: 33bedd30-c5b0-4104-9ec5-4f3ba31257ba
        Total devices 1 FS bytes used 1.63GiB
        devid    1 size 4.00GiB used 4.00GiB path /dev/md0

Label: '0a435410:data'  uuid: 1737dc88-5be7-433f-9b84-36dfb9879282
        Total devices 1 FS bytes used 21.91TiB
        devid    1 size 27.27TiB used 24.57TiB path /dev/md127

# btrfs fi df /
Data, single: total=3.57GiB, used=1.48GiB
System, DUP: total=8.00MiB, used=16.00KiB
System, single: total=4.00MiB, used=0.00B
Metadata, DUP: total=204.56MiB, used=154.78MiB
Metadata, single: total=8.00MiB, used=0.00B
GlobalReserve, single: total=48.00MiB, used=0.00B

[mdgm-ntgr]

So the full 4GB of the root volume is allocated though less than half of that is used.  That is a problem on 6.7.3, but not on other recent firmware.

You could try putting 6.7.4 on using USB Boot Recovery or I could have a remote look at your system.

[hunger]

I'm running 6.6.1 on it. I suggested updating it when 6.7.1 was released but the support people I talked to said not to. In addition, I am hoping that that 6.7.5 is released soon as I need the fix for the rsync local-to-remote backup problem before updating to 6.7.x.

If you want to look at the case that I've had open since April 30, take a look at 28375712. it has access instructions therein.

Thanks!

Henry

[mdgm-ntgr]

hunger, SMB should be started again on your unit now.

It's still the weekend where the agent handling your case is based.

[hunger]

Thanks! It works!

Henry

[PeterW2017]

---

@mdgm wrote:

hunger, SMB should be started again on your unit now.

It's still the weekend where the agent handling your case is based.

---

Hi, I am having the same issue and I am using 6.8.1 at the moment. The only solution I find so far is to do a factory reset, but I really hate to backup 5TB of data. 

Would you mind share how did you do it?
 

[Marty_M]

@PeterW2017

 
Please create a new thread here this thread is few months old and was using an old firmware. Your concern might be a totally different issue. 
 
Regards,
Marty_M 
NETGEAR Community Team