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disk spin - down but not set

maljwilliams
Aspirant

disk spin - down but not set

I have a NAS 104 6.6 the disks keeps going into sleep mode  but it is not set to do so in power management, it only started doing this after the last firmware update.

any suggestions as to why.

Malcolm 

Model: RN104|ReadyNAS 100 Series
Message 1 of 9

Accepted Solutions
mdgm-ntgr
NETGEAR Employee Retired

Re: disk spin - down but not set

Please restart your NAS and see if it's now fixed.


Either way way let me know what happens.

View solution in original post

Message 8 of 9

All Replies
JennC
NETGEAR Employee Retired

Re: disk spin - down but not set

Hello maljwilliams,

 

What's the FW version prior to your update to 6.6.0? Can you please send the logs too?

 

Welcome to the community!

 

Regards,

Message 2 of 9
maljwilliams
Aspirant

Re: disk spin - down but not set

JennC,

Thanks for reply, 

The firmware was 6.5.1 I have disabled all power management but not had any effect.

I have emailed the log.

 

Thanks

Malcolm

Message 3 of 9
mdgm-ntgr
NETGEAR Employee Retired

Re: disk spin - down but not set

Have you tried enabling disk spin-down then disabling it again to see if that resolves it?

Message 4 of 9
maljwilliams
Aspirant

Re: disk spin - down but not set

yes, we have tried that the log indicates that it is disabled but it still does it.

Message 5 of 9
JennC
NETGEAR Employee Retired

Re: disk spin - down but not set

Hello maljwilliams,

 

Please send the logs, do not forget to include the link to this thread.

 

Regards,

Message 6 of 9
mdgm-ntgr
NETGEAR Employee Retired

Re: disk spin - down but not set

I have sent you a PM.

Message 7 of 9
mdgm-ntgr
NETGEAR Employee Retired

Re: disk spin - down but not set

Please restart your NAS and see if it's now fixed.


Either way way let me know what happens.

Message 8 of 9
mdgm-ntgr
NETGEAR Employee Retired

Re: disk spin - down but not set

Not sure how this happened but some startup scripts for disk spin-down that shouldn't have been there caused it to start each boot. Removing these scripts resolved the problem.

Message 9 of 9
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