@Jamstaaa can you disable IPv6 please, follow the instructions Tim provided, then re-enable it. When you then notice that it has broken, get the logs and send them to Tim please? @crmontoy1 can you also follow the steps from Tim please so we can try to narrow down the disconnect issues? I've let the team know about Fifa for heatmap and they will update it - please try it again in a few days. I generally don't recommend to use Ping Assist but if you want to use it I would suggest 40ms. @Dumauser3348493 what speeds do you usually get and what are you getting now? @BIG_DOG great to hear that BD, thanks for the feedback!
Well since my downgrade and update etc etc, I am still having disconnects but only once a day now. Will start capturing logs again to see if a new log will help identify it.
@TimChang It would have been nice to do all that if the router was accessable. As I already explained to your coworker when the internet dropped out it was as if the router crashed. It was unresponsive to any way I tried to access it. I don't know how you expect me to gather logs for you when it's not responding at all.
.@timchang i want send this capture, I wrote before that my devices lost the internet completely 20 mins later after the upgrade(sunday)!! But im not at home everyday checking just in the night so I don’t know if something wrong happened mean time I wasn’t at home... so i wanna help maybe you can check and fix the issues ASAP or perhaps only happened once to me (Disconnections)
If you give me the steps!! Ill be able to send the logs to you
I already reset it now so next time IPv6 fails I'll do that.
This still doesnt explain why IPv6 isnt working natively though. Why is the router only working using IPv6to4 and not authenticating with Sky via IPv6 when its avaliable and works fine with my Sky hub on the same line?
Yet another problem with IPv6. When downloading on Steam my speed was fluctuating betweem 800kbps & 2.5MB/s. As soon as I disabled IPv6 on my NIC download shot straight up to the 9MB/s it should be.
Ok So I've reset through the hard button. Rebooted. But the download speeds over wifi are still not full speed. Speedtest.net show 40-80mbps over wifi. Should be 400mbps. Lan connection speeds are fine.
@Dumauser3348493 CB tests directly from the router so it won't change whether you're connected via ethernet or wifi. Are you using smart connect or was that direct to 5GHz?
@stridahtv download the file, then go to the router interface - type routerlogin.net into your browser, go to Settings > Administration > Firmware Update and upload the file there.
Use a WiFi analyzer and find the least congested channels and change to that - there may be quite a few networks in your area - see if speeds are better then. Also set out the antennae like this _ | | _
