Reply

New Firmware v2.3.2.120 (XR500)

Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

In what way is Geo-filter not working? Could you please elaborate a little more?

With regards to the traffic rules you mention, are you referring to Traffic Prioritisation in QoS, or the Traffic Controller? What is indicating to you that these rules are disabled, is the toggle at the far-left of the rule toggled-off or are you just not seeing any red lights on the rules?

Message 551 of 602
Phantomblu
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

For the traffic rules mentioned I refer to Traffic Controller and not to QOS, the switch on the left is deactivated and the red dot is deactivated. The problem of the Geofilter is that I do not see any Game Server , even updating the Cloud .

Model: XR500|Nighthawk Pro Gaming Router
Message 552 of 602
Lok1472
Aspirant

Re: New Firmware v2.3.2.120 (XR500)

Hi, It was on ver .120. I have rolled back to .114 and the problem is no longer present. 

Message 553 of 602
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

Did you factory reset the XR500 after upgrading the firmware? That tends to resolve most issues found after upgrading firmware. 

 

You won't see anything in Geo-filter unless you are actively playing a game on the device you've added to Geo-filter, could you provide a full page screenshot of your Geo-filter page?

Message 554 of 602
Phantomblu
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

Good morning. Once I updated the router I reset .

Playing in Geo-filter nothing ever appears.

The reset operation I tried at least twice .Screenshot (23).png

Model: XR500|Nighthawk Pro Gaming Router
Message 555 of 602
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

Are you playing on Console or on PC? You don't appear to have any games open there on your PC.

Message 556 of 602
Phantomblu
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

Believe me The Geofilter to me does not work ....

Not now but later I post you a picture with the game open on PC .... At a later time I can not ...

Model: XR500|Nighthawk Pro Gaming Router
Message 557 of 602
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

Remove it from the Geo-Filter, go to the Device Manager and give the PC the PlayStation device type. Then go back and add it with the manual option. Do this before you launch the game or the client then it should work.
Message 558 of 602
Phantomblu
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

I tried, to do as you say, it doesn't work.

Tomorrow when I come back from work I will try again and I will let you know better ....

Model: XR500|Nighthawk Pro Gaming Router
Message 559 of 602
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

OK, let us know how you get on and we can look into it further.

Message 560 of 602
Phantomblu
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

 

Screenshot (9)_LI.jpgTonight I tested another little and I realized that as playstation does not work, but when I switched to console something was seen. They saw a server and then after my modem but 'instead of' place it in the map on rome placed it as PEER in the Atlantic sea just below Africa ....

Model: XR500|Nighthawk Pro Gaming Router
Message 561 of 602
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

The icon off Africa is an anomaly so you can ignore that completely, it won't affect your Geo-Filter experience at all. Have you been able to force servers now then?
Message 562 of 602
Phantomblu
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

For now I managed to force ,
I spotted only one server between belgium and holland ... I can't be precise... I keep trying if you give me 'others, but already' and' better ....

Model: XR500|Nighthawk Pro Gaming Router
Message 563 of 602
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

There will be others, use Ping Heatmap to find out where they are located and use that to influence your Geo-Filter settings.
Message 564 of 602
OnDemGrapes
Aspirant

Re: New Firmware v2.3.2.120 (XR500)

I keep getting [script error] any time I try to access my dashboard and can’t get past this to try a factory reset. Anyone else having this issue? What options do I have?
Message 565 of 602
Knightkast
Star

Re: New Firmware v2.3.2.120 (XR500)

Buy a new router. Plenty of other options that have better support.
Message 566 of 602
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

Is this after upgrading to the new firmware? I'd suggest resetting by holding the reset pin on the back of the router for thirty seconds, you should then be able to access the interface and run through the setup wizard again.

Message 567 of 602
MattyAu
Guide

Re: New Firmware v2.3.2.120 (XR500)

6 months since the last beta FW, nice to see nothing has changed...

Message 568 of 602
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

We are working on it, I appreciate it's been a while. We're currently working on a new build system that can automate a lot of the process of building firmwares. This should massively increase the frequency of new firmwares in future once it's done, thanks for your patience!

Message 569 of 602
Raf1212
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

@Netduma-Liam  good to hear that you are working, but this answer is such a cheek for users, for my luck in a month I pass 2 gbit light, and I will not need this xr500 scrap, and the best thing is that I can't even sell it because no one wants to buy it, never again netgear or netdum

Message 570 of 602
iCranKiesT
Aspirant

Re: New Firmware v2.3.2.120 (XR500)

the ping heatmap does not work for me with Warzone and MW but it does with other games, I already factory reset my xr500 and nothing.

Message 571 of 602
iCranKiesT
Aspirant

Re: New Firmware v2.3.2.120 (XR500)

243395559_612069789928760_6083883170566108817_n.png

Message 572 of 602
iCranKiesT
Aspirant

Re: New Firmware v2.3.2.120 (XR500)

242705435_1733983873659018_999975130370422195_n.png

Message 573 of 602
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

They are changing the servers around a lot at the moment meaning we're doing about 2 updates a day which is a lot more than usual. When this happens resync the cloud, if that doesn't work then there is nothing you can do until we do an update
Message 574 of 602
OnDemGrapes
Aspirant

Re: New Firmware v2.3.2.120 (XR500)

Ignoring the negativity here lol. Thanks for response, this was not after updating firmware and I did push the button in back for factory reset and same thing and I was unable to make any changes to QOS or anything in UI due to not being able to get past Script Error. It’s possible due to my new update for Safari on my Mac that I was unable to access further due to Script error. I downloaded Google Chrome and was still getting error but I was able to access the dashboard and go into settings to downgrade firmware and the updating again. It works back to normal for now. I just think this version is still buggy. Hopefully we get another stable release soon with ad block
Message 575 of 602
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