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Re: xr500 LAN ports sometime will stop working
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Re: xr500 LAN ports sometime will stop working
can I get this firmware please having the same issue
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Re: xr500 LAN ports sometime will stop working
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Re: xr500 LAN ports sometime will stop working
Yes,
Instant On enabled + LAN = KO
Instant On enabled + WIFI = OK
Instant On disabled + LAN => I didn't try because this is clearly not a solution I want to use. I will give a try as we are entering the low season for Preview Program and there should be less updates during december.
Just saw something in the Preview Program reddit about some problems for updating the console may happen if you have a PiHole and some weird DNS settings. It happens that I've got a RPi (not a PiHole) on my LAN and I'm also using the Google DNS. I will try to have the Xbox alone on the LAN, with instant On enabled and just see what happens with and without the Google DNS. You never know... But I would be extremely surprised if this is some kind of incompatibility with another device or DNS as everything was working as intended with my previous Asus router.
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Re: xr500 LAN ports sometime will stop working
@MrEric - thanks for the update. Let us know how you get on, would be amazingly helpful if you could narrow down where the cause is
@Seanabong2200 - I will message you now.
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Re: xr500 LAN ports sometime will stop working
I am having the same issue also.. Soft reboot and still network ports show connected but DHCP does had out addresses. Wireless works fine and no issues. What firmware should i try? I am currently running below.
Firmware version | XR500 V2.3.2.32 |
Thanks,
Dave
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Re: xr500 LAN ports sometime will stop working
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Re: xr500 LAN ports sometime will stop working
I just wanted to post an update on my case here. The router has been up for 7 days now and I haven't had another re-occurance of this problem. I had the wired ports stop working twice in the first 24 hours so hopefully something has made a difference and I'm not just getting lucky. The only changes I've done are:
1) Reserved an IP for my PC in the router. The PC is still set to use DHCP though.
2) I had another wireless access point (different brand and in access point mode) on a wired port that I turned off. Fortunately the wifi on the XR500 has much better coverage so I don't need a second access point anyway. I just wanted to simplify the setup.
For others that are having this problem I'd be interested to know how often it occurs. I don't quite feel like I can declare victory yet and I don't want this to start happening again just after my 30-day return window has passed.
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Re: xr500 LAN ports sometime will stop working
Thanks for taking the time to share this info Gary. Hopefully this will help other users.
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Re: xr500 LAN ports sometime will stop working
Hi,
Im also having issues with my wired devices not being able to connect after a while, but wireless works fine
firmware V2.3.2.32
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Re: xr500 LAN ports sometime will stop working
Do you have an Xbox One? There is a known issue with Instant On Mode - it is affecting a small amount of users. If you disable Instant ON mode it should work fine.
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Re: xr500 LAN ports sometime will stop working
I do have xbox one.
Would this affect all wired ports?
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Re: xr500 LAN ports sometime will stop working
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Re: xr500 LAN ports sometime will stop working
Well I tried everything, even removing the UPNP, and still the Lan drops after a few hours when the xbox is on instant on mode. I think I will need to live with the Wifi only for the xbox. I was scared about the results with BFV, but everything seems OK on wifi, so at least I can live with it 🙂
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Re: xr500 LAN ports sometime will stop working
@ToolshedXB - I think it may cause the wired ports to drop out. Simplest solution is to take your Xbox off Instant On Mode
@jammin2011 - sorry to hear that. Have you raised a support ticket with NETGEAR? Do you own an Xbox One? Can you try turning off Instant On Mode and see if that solves your problem. https://www.netgear.com/support/contact.aspx
@MrEric - glad you found a workaround.
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Re: xr500 LAN ports sometime will stop working
I am having the issue of my LAN ports not working at all. Can I get a firmware download please??
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Re: xr500 LAN ports sometime will stop working
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Re: xr500 LAN ports sometime will stop working
@Seanabong2200 Have you disabled Instant On mode on your Xbox? This issue has not been resolved yet (Microsoft and NETGEAR are looking into it)
@thenobleone62 - I'll PM you the firmware now.
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Re: xr500 LAN ports sometime will stop working
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