Orbi WiFi 7 RBE973
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Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

aprayiii
Star

Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Hi, why does my router think these are available (then fail with an MD5 error), yet thet are not listed here

https://www.netgear.com/support/product/R7800.aspx#download

 

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 1 of 37
FURRYe38
Guru

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Where are you seeing this on the router? Please provide a screen capture. 

What version of FW is currently loaded now? https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Nighthawk-R-X4S-R7800-MD5-Verify-Error/td-p/...

 

Most current is 1.0.2.90

 

If your in a China region, maybe this should be reviewed:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Nighthawk-R-X4S-R7800-MD5-Verify-Error/td-p/...

 

Message 2 of 37
aprayiii
Star

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

image.png

Message 3 of 37
FURRYe38
Guru

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Those are GUI Language versions, not FW versions. Those are embedded in the FW file. Won't be seen separately on NG download site. 

Update to the latest. You'll be fine. 

Message 4 of 37
aprayiii
Star

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

I guess it is the language versions but should it be telling me I have something new to download?

Message 5 of 37
aprayiii
Star

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Thanks

Message 6 of 37
FURRYe38
Guru

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

No it will install on it's own. 

Message 7 of 37
Mupavi
Guide

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Update to latest? Already updated to latest Firmware .90

where do you find the GUI updates. Nowhere to be found at Netgear downloads. Anyone have a link?

Message 8 of 37
Turbofroggy
Tutor

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

This is NOT the solution.  I am having the exact same problem with an R7800.  It had older firmware on it (V1.0.2.49) and I was unable to do it via the online upgrade.  I downloaded the V1.0.2.90 firmware on my PC and installed it via the Browse interface on the upgrade page o the router and was able to do that. However, there is still another update, the GUI update, same sympton in this thread.

There is no place to download this newer update and the MD5 error every time when trying to do the upgrade via the web interface.

Frankly if you have no idea what you are doing, stop answering peoples questions and marking things as a solution, when they clearly are not.

Message 9 of 37

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?


@Turbofroggy wrote:

 

However, there is still another update, the GUI update, same sympton in this thread.

I was surprised to see that alter I updated to the latest. In my case, after I did the manual update – my preferred strategy – the GUI update appeared as an update that is available using the automated process.

 

Might be worth trying to manual update again.

Message 10 of 37
Kitsap
Master

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

If you are running either an R7800 or R9000, you need to figure out how to update the firmware manually over an ethernet connection.  While you are there you might as well figure our how to do it right and use the Voxel firmware!  Once you do that you will never look back.

 

http://www.voxel-firmware.com/Downloads/Voxel/html/index.html 

Message 11 of 37
ZDemshar
Tutor

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Same here

Message 12 of 37
FURRYe38
Guru

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Message 13 of 37
ZDemshar
Tutor

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Does not install on its own.

Message 14 of 37
ZDemshar
Tutor

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Correct. Installed update yesterday. Had to download manually because of MD5 error (like always) now today getting the GUI language update prompt and my connection will not stay stable more than 15 minutes

Message 15 of 37
ZDemshar
Tutor

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

it does not install on its own. Just reinstalled the update after downloading again, still version 22, not 23

Message 16 of 37
FURRYe38
Guru

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Try a factory reset on the router and walk thru the setup wizard with a wired PC and web browser. I remember seeing the GUI update notification and selected Ok and it updated on my router. 


@ZDemshar wrote:

Correct. Installed update yesterday. Had to download manually because of MD5 error (like always) now today getting the GUI language update prompt and my connection will not stay stable more than 15 minutes


 

Message 17 of 37
SOHOLIFE
Aspirant

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

This is the exact same issue I am having.  I have manually updated to the current firmware and it is still telling me that I have this GUI update to do, and it will not do it automatically.  This is so frustrating as my connection is not stable.  Please if you figure out how to fix this get back to us.  I have yet to try factory reset as I am not convinced that will solve the Issue.

Message 18 of 37
FURRYe38
Guru

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Try the factory reset and walk thru the setup wizard and complete it. Last time I did this the GUI reported it needed updating and I proceeded to and it completed updating the GUI version just fine. 

Message 19 of 37
ZDemshar
Tutor

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Well...I fixed it. After hours of tinkering, reverting to older firmware and scrolling through posts such as this one, I found a definitive solution...I bought an Asus RT-AX86U and put the Nighthawk in a box. I wish you all the best.
Message 20 of 37
Turbofroggy
Tutor

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Factory reset doesn't work, same issue, MD5 error and cannot update to the latest. In addition, this firmware is full of bugs and the R7800 crashes every 5-10 minutes when in AP mode.  I had to go back to V1.0.2.68 and it is stable again.  However, there is no way of getting this back to the last firmware.

 

Yes I am doing this over wired connection. Yes I am doing this though the browser.  MD5 error is the automatic update and it is impossible to do that. Downgrade your R7800 to the oldest version available, then try to do the upgrade to the latest, the issue is easily reproducable.

 

Stop replying to these messages unless you have tried this yourself. Stop guessing, you are not helping and just pushing people to a diffrent brand of router to fix the issue.

Message 21 of 37
FURRYe38
Guru

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

I was able to get GUI updated on mine when updating to v84:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/New-fiirmware-for-R7800/m-p/2139480/highligh...

 

I'll post how I see fit. Thanks. 

Message 22 of 37
Turbofroggy
Tutor

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Saying you did it and posting no screenshots of evidence while numerious people are having the exact same problem as me, isn't helpful.

You are not helping on this forum, in fact you are a detriment to actually resolving this problem.  Get an answer from Netgear and stop pretending to know anything about this issue, as you clearly do not.

Message 23 of 37
FURRYe38
Guru

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

Screenshots were in the link provided. Seems like you may not know how to use your router. 

 

Again, i'll post as I see fit. 

 

If you need more help beyond forum help, then contact NG support yourself:

https://my.netgear.com/support/contact.aspx

 

Also users can also try Voxels 3rd party FW as well. 

 

Good luck. 

Message 24 of 37
Mupavi
Guide

Re: Nighthawk R7800 V1.0.0.361 and V1.0.0.423?

I have done everything except the factory reset and will not waste my time with a reset since it does nothing to the firmware, and one person already noted that it does not work. Someone out there is laughing while thinking about you re-entering all of your settings. I had to download several firmware updates from Netgear and incrementally install each update to get to V1.0.2.90 without an MD5 error. My GUI version is still showing .371 as shown in the attachment. We need someone from tech support to chime in with a good fix. I do not trust third party software. Probably time to dump Netgear and go to a different brand. Or just live with it. It is just a GUI update so i cant imagine that there is any security risk with it being outdated. But you never know.
Message 25 of 37
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