Orbi WiFi 7 RBE973
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Re: R7000 Port Forwarding Not Working

Dracony
Aspirant

R7000 Port Forwarding Not Working

Hi! I'm having some issues with setting up port forwarding on my Nighthawk R7000 router and would like some help. I have the ports set up correctly, as explained in several guides, but all websites are saying that the ports aren't accessible and none of my programs running on the ports can be connected to. What should I do?

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 14

Accepted Solutions
TheEther
Guru

Re: R7000 Port Forwarding Not Working

That shouldn't be necessary unless you happened to have changed your router's MAC address. Apart from that, your ISP should put something in their system that ensures that you get a public IP.

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Message 13 of 14

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Dracony
Aspirant

Re: R7000 Port Forwarding Not Working

And yes, I'm using a static IP as well.

Message 2 of 14
TheEther
Guru

Re: R7000 Port Forwarding Not Working

Does the R7000 has a public WAN IP address?
Message 3 of 14
Dracony
Aspirant

Re: R7000 Port Forwarding Not Working

I'm not sure how to find that out, this is what I'm seeing under WAN Setup.

Message 4 of 14
TheEther
Guru

Re: R7000 Port Forwarding Not Working

You need to look under Internet setup. Or you can look on the Advanced tab. The IP Address listed under the Internet Port panel is the WAN IP address.
Message 5 of 14
Dracony
Aspirant

Re: R7000 Port Forwarding Not Working

The IP adress shown under Internet Port is 100.126.152.49.

Message 6 of 14
antinode
Guru

Re: R7000 Port Forwarding Not Working

> Model: R7000|AC1900 Smart WIFI Router

   Firmware version?

> I have the ports set up correctly, as explained in several guides, but
> all websites are saying that the ports aren't accessible and none of my
> programs running on the ports can be connected to. What should I do?

   I'm glad that you're satisfied with your set-up, but, with my weak
psychic powers, I have no idea which "several guides" you were reading,
nor which "all websites" are saying what, exactly, nor what "my programs
running on the ports" might be, nor to which ports they might be
listening.

   Your picture seems to show external port 8080 being forwarded to
192.168.11.150:8080.  That's one port, not "ports".  If you hit
"Apply |>".  Is some program running on the system at 192.168.11.150
which is listening at port 8080?  How do you know?  Can you connect to
the program at 192.168.11.150:8080?  If not, then no amount of port
forwarding will help.

   In my experience, people who talk about ports being closed often
don't understand the problem.  A port looks "closed" when there's no
server program listening at that port.  All the port forwarding in the
world won't help you if, at the end of the line, no one is listening at
that port number.

> And yes, I'm using a static IP as well.

   For what?  192.168.11.150?  Do you mean "static" or "reserved"?

 


> Does the R7000 has a public WAN IP address?

> I'm not sure how to find that out, this is what I'm seeing under WAN
> Setup.

   Wrong data.  What you want is probably BASIC > Internet : Internet IP
Address.  If you don't want to reveal your public IP address, then the
first two octets should be enough to answer the question.

Message 7 of 14
TheEther
Guru

Re: R7000 Port Forwarding Not Working

Unfortunately, that's not a public IP address. This type of IP address usually indicates that your ISP is performing CGNAT. Port forwarding is simply not going to work. Call your ISP and see if they rent public IP addresses. You will need one.

The other option is to connect to a VPN provider. This will get you past your ISP's CGNAT layer.
Message 8 of 14
Dracony
Aspirant

Re: R7000 Port Forwarding Not Working

The firmware version is 1.0.9.12_1.2.23. The program I'm running is called AMP Instance Manager, which hosts a website on 192.168.11.150:8080, but I cannot access it from other networks without forwarding the port. It does work fine to access it from my home network though. The guides I read told me to set it up like in the picture. Yes, the program was active when I checked if the port was open, both using a website called http://canyouseeme.org/ and a program called Port Forward Network Utilities, they said the port was closed. The IP 192.168.11.150 is both static and reserved. BASIC > Internet : Internet IP Address is set to Get Dynamically from ISP. The greyed out static option starts with 100.126.

Message 9 of 14
Dracony
Aspirant

Re: R7000 Port Forwarding Not Working

My ISP does offer free public IP adresses, but I thought I already had that. As I've been able to port forward properly before, it only recently stopped working.

Message 10 of 14
TheEther
Guru

Re: R7000 Port Forwarding Not Working

Your IP address is what is called a "shared address". It's not a public IP address that anyone on the Internet can reach. If port forwarding worked previously, then your ISP may have recently changed your IP address. There is a shortage of IP addresses; there simply aren't enough to go around. If your ISP is offering free public IP addresses, then call them and ask for one.
Message 11 of 14
Dracony
Aspirant

Re: R7000 Port Forwarding Not Working

Will do. On that note, if I ever have to restore the router to factory settings for any reason, will I have to request a public IP again?

Message 12 of 14
TheEther
Guru

Re: R7000 Port Forwarding Not Working

That shouldn't be necessary unless you happened to have changed your router's MAC address. Apart from that, your ISP should put something in their system that ensures that you get a public IP.
Message 13 of 14
Dracony
Aspirant

Re: R7000 Port Forwarding Not Working

Okay, thank you for the help. 🙂

Message 14 of 14
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