NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Dracony
Dec 13, 2017Aspirant
R7000 Port Forwarding Not Working
Hi! I'm having some issues with setting up port forwarding on my Nighthawk R7000 router and would like some help. I have the ports set up correctly, as explained in several guides, but all websites a...
- Dec 13, 2017That shouldn't be necessary unless you happened to have changed your router's MAC address. Apart from that, your ISP should put something in their system that ensures that you get a public IP.
TheEther
Dec 13, 2017Guru
Your IP address is what is called a "shared address". It's not a public IP address that anyone on the Internet can reach. If port forwarding worked previously, then your ISP may have recently changed your IP address. There is a shortage of IP addresses; there simply aren't enough to go around. If your ISP is offering free public IP addresses, then call them and ask for one.
Dracony
Dec 13, 2017Aspirant
Will do. On that note, if I ever have to restore the router to factory settings for any reason, will I have to request a public IP again?