R800 suddenly stop working

[brosenz]

With no reason once a week or every two weeks my router will stop working and once I check it the Power LED with be ORANGE color and every other LED will be OFF, I have to turn off the router to make it work again. I am using the latest FW. Any idea what could be the problem? thanks

[storm1985 · Accepted solution]

reset device to factory default and if same issue after call support for replacement if you still have warranty.

[storm1985 · Accepted solution]

reset device to factory default and if same issue after call support for replacement if you still have warranty.

[brosenz]

Thank you, I've done the factory defaults reset multiple times and it always happens again. Unfortunately I am 3 weeks over my 1 year warranty, so I cannot send it in for repair or replacement.